Emily Ramirez
Tampa,FL
Summary
Detail-oriented Players Club Supervisor giving succinct, easy to understand instructions to employees and developing positive relationships with players. Hardworking and passionate job seeker with strong organizational skills, and ready to help the team achieve company goals.
Overview
2
2
years of professional experience
Work History
Players' Club Supervisor
Seminole Hard Rock
02.2024 - Current
- Supervise daily operations of Players' Club, ensuring exceptional guest experiences and service standards.
- Train and mentor team members on policies, procedures, and customer engagement techniques.
- Analyze player data to identify trends, enhancing promotional strategies and member engagement initiatives.
- Train, supervise and evaluate workers on daily operations.
- Work along side departments within the casino to efficiently handle on going situations.
Marcos Shift Lead
Marcos
12.2023 - 01.2024
- Completed store opening and closing procedures and balanced tills.
- Key holder.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
Education
Colonial High School
Orlando, FLSkills
- Attention to detail
- Software knowledge
- Rewards Distribution
- Time management
- Bilingual
- Problem-solving abilities
Languages
Spanish
Full Professional
Timeline
Players' Club Supervisor
Seminole Hard Rock
02.2024 - Current
Marcos Shift Lead
Marcos
12.2023 - 01.2024
Colonial High School
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