Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Brittany Collins

Athens,AL

Summary

Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.

Overview

15
15
years of professional experience

Work History

Store Manager

Big Lots
Lawrenceburg, TN
03.2010 - Current
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Monitored inventory levels and placed orders to restock shelves.
  • Developed strategies to maximize sales and profitability.
  • Established customer service standards and monitored staff compliance.
  • Resolved customer complaints in a timely manner.
  • Recruited, trained and supervised new employees.

Collections Agent

Foxboro Apartments
Decatur, AL
07.2015 - 12.2016
  • Interviewed customers to obtain financial information, payment history and other relevant details.
  • Researched customer accounts for any discrepancies or outstanding payments.
  • Negotiated payment plans with customers to ensure timely repayment of debt.

Sales Associate

Ross Dress for Less
Decatur, AL
06.2014 - 12.2015
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.

Education

High School Diploma -

Temple Christian Academy
Athens
05-2009

Skills

  • Competitor Monitoring
  • Report Generation
  • POS Systems
  • Shift Scheduling
  • Risk Management
  • Hourly shift management
  • Retail Inventory Management
  • Supply Ordering

Affiliations

  • Hiking and camping
  • Reading
  • Organizing
  • Spending time with Family and Friends

Timeline

Collections Agent

Foxboro Apartments
07.2015 - 12.2016

Sales Associate

Ross Dress for Less
06.2014 - 12.2015

Store Manager

Big Lots
03.2010 - Current

High School Diploma -

Temple Christian Academy

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Brittany Collins