BRITTANY COON
Morgantown,WV
Summary
Highly adept Finance Clerk with experience in financial operations for the city such as receiving and recording payments for multiple special revenue accounts, data entry, and file management. Strengths lie in analytical skills, attention to detail, a high degree of accuracy, and understanding of financial software. Known for improving file management systems, leading to higher office efficiency and quicker document retrieval times during yearly audits. Highly regarded as trustworthy in maintaining confidentiality of sensitive information, and providing comprehensive support to team members and the public.
Overview
15
15
years of professional experience
Work History
Cashier
City of Morgantown
Morgantown, WV
11.2023 - Current
- Accurate and timely processing of all city revenue streams
- Balance cash drawer and revenue reports daily
- Be aware and meet all deadlines for month-end, quarter-end, and year-end close procedures
- Prepare bank deposits for multiple accts
- Maintain an organized filing system for all revenues receipted in
- Process and track health insurance payments
- Receive, sort, and distribute mail
- Manage spreadsheets for excise taxes, franchise fees, garbage collection fees, and municipal court collections
- Proficiency with Esuites, AS400, and Cityworks software
- Answer and direct calls to appropriate Dept
- Provide excellent customer service and be the point of contact for public inquiries, complaints, and requests
Office Manager
Powerwash Bros
Morgantown, WV
05.2023 - 09.2023
- Do all Administrative, HR, and Clerical work required to maintain business operations
- Interview, Hire, Fire, Onboarding of employees
- Maintain professional customer service/sales, and ensure100% customer satisfaction with our company
- Maintain Payroll, A/R, and A/P
- Keep all vendor accounts, licenses and insurance up to date
- Manage and create sales bid proposals in CRM and project management software
- Follow up with sales process
- Create weekly and monthly financial reports for analysis
- Plan and organize employee work schedules, and manage route logistics
- Organize and make arrangements for crew for out of town stays
- Attend and assist on those job sites
- Oversee occasional marketing and ad campaigns via EDDM, email, SMS, Social Media
- Inventory Control
- Team building practices and weekly improvement meetings
- Maintain an organized business structure for employees to follow
- Regular Strategy/Policy reviews and implementation
- Vendor/customer relations Management
- Attend and sponsor local community events
Lead Bartender
Magics Bar and Grill
Fairmont, WV
12.2019 - 04.2023
- Provide excellent customer service while mixing and serving drinks and food
- Handle customer inquiries and complaints
- Resolve conflicts
- Manage nightly bar operations and paperwork
- Create daily specials and advertise on social media and in the bar
- Schedule live entertainment
Office Assistant
Tom’s General Contracting
Grafton, WV
01.2010 - 05.2014
- Manage payroll and bookkeeping
- Schedule customer estimates/jobs
- Advertise for business on social media and local outlets
- Type up formal bid proposals and contracts
- Reply to customer inquiries by phone and email
- Maintain organized filing and keep all licenses/permits up to date
- Employee scheduling
Education
Business Administration
WVU Parkersburg
01.2024
Transfer - Business Administration
West Virginia University
08.2013
H.S. Diploma -
Grafton High School
05.2009
Certificate - Cisco Networking/IT
United Technical Center
05.2009
Skills
- Customer Service
- Team Building
- Time Management
- Organizational Skills
- Microsoft Office
- Planning/Scheduling
- Estimates/Bid Proposals
- Vendor/Client Mgmt
- Bookkeeping
- Accounts Receivable
- Professional Etiquette
- Problem Solving
- Analytical Skills
- Confidentiality
- Interpersonal skills
- Attention to Detail
- Accuracy
- Adaptable
- Computer & Software skills
- Basic accounting principles - Govt
- Filing
- Special Revenue Cashiering
Timeline
Cashier
City of Morgantown
11.2023 - Current
Office Manager
Powerwash Bros
05.2023 - 09.2023
Lead Bartender
Magics Bar and Grill
12.2019 - 04.2023
Office Assistant
Tom’s General Contracting
01.2010 - 05.2014
Business Administration
WVU Parkersburg
Transfer - Business Administration
West Virginia University
H.S. Diploma -
Grafton High School
Certificate - Cisco Networking/IT
United Technical Center