Brittany Costa
Warren,MI
Summary
Dedicated and dependable professional with a proven track record in delivering exceptional customer service. Seeking a part-time role within a forward-thinking company that promotes personal and professional advancement. Known for outstanding communication abilities, adept time management skills, and a highly organized, proactive, and punctual approach. Strong team-oriented mindset.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
RiteMed Pharmacy
Eastpointe, MI
09.2023 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
Pharmacy Technician
Kroger
Warren, MI
06.2022 - Current
- Updated demographics, allergies and new medications in pharmacy computer systems
- Teamed with peers, technicians and pharmacists to prioritize and complete orders
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions
Store Associate
Dollar Tree
Warren, MI
03.2022 - 05.2022
- Engaged positively with each customer, providing professional and polite support for sales and service needs
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer
Order Picker
Amazon
Shelby, MI
05.2019 - 12.2019
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing
- Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions
- Operated handheld scanners to track merchandise throughout fulfillment process
- Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives
ABA Technician
Gateway Pediatric Therapy
Sterling Heights, MI
05.2017 - 02.2019
- Performed behavioral interventions to teach communication, social and daily living skills and reduce problematic behaviors in home, community and school settings
- Treated and improved reading and academic skills and monitored fine motor dexterity, hygiene, grooming, domestic capabilities, punctuality and job competence
- Maintained thorough records and submitted timely reports of project activities, findings and recommendations
Education
Media And Communication Arts -
Macomb Community College
Warren, MISkills
- Payment processing
- Customer assistance
- Multitasking
- Reliable and trustworthy
- Organizational skills
- Communication
- Problem resolution
Certification
Pharmacy State License
Timeline
Pharmacy Technician
RiteMed Pharmacy
09.2023 - Current
Pharmacy Technician
Kroger
06.2022 - Current
Store Associate
Dollar Tree
03.2022 - 05.2022
Order Picker
Amazon
05.2019 - 12.2019
ABA Technician
Gateway Pediatric Therapy
05.2017 - 02.2019
Media And Communication Arts -
Macomb Community College