Summary
Overview
Work History
Education
Skills
Websites
Certification
Work Availability
Quote
Timeline
Intern
Brittany Davis

Brittany Davis

Jonesboro,GA

Summary

Motivated professional offering Phlebotomist in Allied Health. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines.

Overview

1
1
Certification
5
5
years of professional experience

Work History

Customer Service Representative

Northshore Medical Labs
Stockbridge, GA
09.2020 - 05.2023
  • Organized and detail-oriented with a strong work ethic.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Developed and maintained courteous and effective working relationships.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Excellent communication skills, both verbal and written.
  • Skilled at working independently and collaboratively in a team environment.
  • Paid attention to detail while completing assignments.

Human Resources Specialist

Military
Savannah, GA
10.2010 - 10.2012
  • Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
  • Resolved employee complaints and grievances successfully through mediation and collaboration.
  • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Developed and maintained positive relationships with external vendors, insurance providers and benefits administrators to establish trust and rapport.
  • Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
  • Completed human resource operational requirements by scheduling and assigning employees.
  • Coordinated implementation of people-related services, policies and programs through departmental staff.

Education

Associate of Applied Science - Medical Assistant

Alterius College
Atlanta, GA
2017

High School Diploma -

Choctaw High School
Choctaw, OK
05.2008

Skills

  • PPE Use
  • Basic Math
  • First Aid/CPR
  • Reliable & Trustworthy
  • Active Listening
  • Microsoft Office
  • Flexible Schedule
  • Relationship Building
  • Customer Service
  • Organizational Skills
  • Data Management
  • Problem Resolution
  • Planning & Organizing
  • Conflict Resolution
  • Friendly, Positive Attitude
  • Computer Skills
  • Critical Thinking
  • Report preparation
  • CRM
  • Multi-line phone talent
  • Technical Support
  • Professional telephone demeanor
  • Creative problem solving
  • Route dispatch

Certification

  • Certified Phlebotomist, National Performance Specialist - 2021
  • Basic Life Support Training - 2021
  • CPR Training - 2017
  • HIPAA/OSHA Training - 2017

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin

Timeline

Customer Service Representative

Northshore Medical Labs
09.2020 - 05.2023

Human Resources Specialist

Military
10.2010 - 10.2012

Associate of Applied Science - Medical Assistant

Alterius College

High School Diploma -

Choctaw High School

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Brittany Davis