Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Brittany Fiedler

New Haven,IN

Summary

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience

Work History

Server

Logan's Roadhouse
Fort Wayne, IN
09.2022 - 12.2024
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Followed health safety guidelines when preparing and serving food products.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Stayed informed about daily specials, new menu items, promotions.
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Cleaned tables and chairs to prepare dining area for next customers.

Delivery Driver

Amazon
Fort Wayne, IN
09.2024 - 11.2024
  • Received daily delivery instructions and route assignments from dispatch.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.
  • Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
  • Performed pre-trip inspections of delivery vehicle according to company guidelines.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Monitored fuel level throughout shift and refueled when necessary.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Checked tires for proper inflation before leaving on each route.
  • Obeyed traffic laws and follow established traffic and transportation procedures.
  • Loaded trucks and safely secured merchandise to prevent damage during transportation.
  • Verified deliveries against shipping instructions prior to delivering to customers.

Home Childcare Provider

Self-Employed
Fort Wayne, IN
08.2019 - 08.2024
  • Provide a safe, nurturing and stimulating environment for the children in my care.
  • Ensure that all safety and hygiene standards are met at all times.
  • Plan and prepare meals, snacks, activities and outings appropriate to the age of the children.
  • Carry out daily routines including feeding, bathing and changing diapers of infants.
  • Monitor each child's progress and discuss any issues with parents or guardians as necessary.
  • Supervise outdoor activities such as walks or playground visits ensuring safety at all times.
  • Develop positive relationships with parents by communicating regularly regarding their child's well-being and development progress.
  • Clean toys, equipment and areas used by the children on a regular basis.
  • Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
  • Enforced rules to teach good manners and maintain safe environment.
  • Employed positive guidance strategies to encourage children and improve behavior.
  • Communicated with parents about daily activities and any concerning behaviors.
  • Dressed children and changed diapers.
  • Communicated with parents or guardians about daily activities, behaviors and upcoming events.
  • Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.

Education

Some College (No Degree) -

Ivy Tech Community College of Indiana
Fort Wayne, IN

Skills

  • Order delivery practices
  • Food inspection
  • Team member support
  • Table resetting
  • Daily specials memorization
  • Customer feedback management
  • Specials promotion
  • Point-of-sale system
  • Food and beverage pairings
  • Customer service
  • Calm demeanor
  • Allergy awareness
  • Positive and professional
  • Dining customer service
  • Order management
  • Professional appearance
  • Sales techniques
  • Strong work ethic
  • Guest engagement
  • Cash handling
  • Table bussing
  • Liquor, wine, and food service
  • POS operation

Languages

English
Professional

Timeline

Delivery Driver

Amazon
09.2024 - 11.2024

Server

Logan's Roadhouse
09.2022 - 12.2024

Home Childcare Provider

Self-Employed
08.2019 - 08.2024

Some College (No Degree) -

Ivy Tech Community College of Indiana
Brittany Fiedler