Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Service Advisor
Sullivan Buick GMC
Ocala, FL
09.2019 - Current
Provided accurate estimates of repair costs, labor times and parts prices to customers.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Assisted customers with service inquiries and vehicle maintenance recommendations.
Recommended additional products or services.
Responded to customer feedback and resolved concerns promptly.
Prepared invoices for services rendered and collected payments from customers.