Brittany Grays
South Euclid,OH
Summary
Results-driven professional seeking position as Business Analyst/Customer Service Representative. Focused on performance and flexible with specific needs of different assignments. Collaborates professionally with individuals from broad array of backgrounds and cultures.
Overview
9
9
years of professional experience
Work History
General Manager
Chipotle Mexican Grill
Parma, Ohio
02.2016 - Current
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
Office Manager/Social Media Marketing Manager
NEO Contractors
Cleveland , Ohio
08.2015 - 02.2016
- Collaborated with sales, product management and web development teams to create specific marketing campaigns across multiple platforms.
- Strategized and developed video content for client's website and social media publications.
- Managed Labor and distributed Payroll
- Collected and analyzed Web metrics such as visits, time on site and page views per visit.
General Manager
Valo Resturaunt
Shaker Heights , Ohio
11.2013 - 09.2015
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
Education
Bachelor of Arts - Business Management
Bellevue University
Bellevue, NE08.2022
Skills
- Management Training
- Sales Tracking
- Performance Monitoring and Evaluation
- Hiring and Onboarding
- Focus and Follow-Through
- Business Leadership
- Financial Statement Review
- Records Organization and Management
- Supervision and Training
- Maximizing Profitability
- Strategic Vision
- P&L Responsibility
- Performance Improvement
- Motivational Leadership
- POS Terminal Operations
- Word Processing
- Restaurant Operations Management
- Microsoft PowerPoint
- Food Safety and Quality
- Payroll Administration and Timekeeping
- Business Forecasting
Timeline
General Manager
Chipotle Mexican Grill
02.2016 - Current
Office Manager/Social Media Marketing Manager
NEO Contractors
08.2015 - 02.2016
General Manager
Valo Resturaunt
11.2013 - 09.2015
Bachelor of Arts - Business Management
Bellevue University
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