Brittany Griffin
Murfreesboro,TN
Summary
Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.
Overview
2026
2026
years of professional experience
Work History
Store Manager
Circle K
- Oversaw daily store operations, ensuring compliance with company policies and procedures.
- Managed inventory levels, optimizing stock availability and minimizing waste.
- Trained and developed team members, enhancing customer service skills and operational efficiency.
- Implemented promotional strategies to drive sales growth and improve customer engagement.
Operations Supervisor
UPS Mail Innovations
Smyrna, TN
11.2019 - Current
- Assisted in developing operational strategies to enhance efficiency and service delivery.
- Collaborated with teams to streamline processes and improve daily operations.
- Contributed to staff training programs focused on customer service excellence.
- Supported inventory management through accurate tracking and reporting methods.
- Engaged in regular assessments of team performance to identify areas for improvement.
- Enhanced customer satisfaction with introduction of customer feedback system, leading to service improvements and repeat business.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
General Manager
Cici's Pizza
Murfreesboro, TN
01.2002 - 2014
- Assisted in developing operational strategies to enhance efficiency and service delivery.
- Collaborated with teams to streamline processes and improve daily operations.
- Contributed to staff training programs focused on customer service excellence.
- Supported inventory management through accurate tracking and reporting methods.
- Engaged in regular assessments of team performance to identify areas for improvement.
- Enhanced customer satisfaction with introduction of customer feedback system, leading to service improvements and repeat business.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
Education
High School Diploma -
Oakland High School
Murfreesboro, TNSkills
- Problem-solving
- Inventory management
- Staff management
- Multitasking and organization
- Training and mentoring
- Team leadership
- Outstanding communication skills
- Goals and performance
- Operations management
- Work Planning and Prioritization
- Strategic thinker
- Team development
- Operational efficiency
Timeline
Operations Supervisor
UPS Mail Innovations
11.2019 - Current
General Manager
Cici's Pizza
01.2002 - 2014
Store Manager
Circle K
High School Diploma -
Oakland High School