Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Brittany Guillen

El Paso,TX

Summary

Dedicated Pharmacy Technician with experience at Genoa Pharmacy, skilled in medication dispensing and insurance verification. Proven problem-solver with a strong focus on patient confidentiality and team collaboration. Successfully optimized workflow processes, ensuring efficient prescription filling and exceptional customer service in a fast-paced environment.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Genoa Pharmacy
05.2021 - Current
  • Assisted pharmacists in preparing and dispensing medications accurately.
  • Maintained inventory levels, ensuring timely restocking of pharmaceuticals and supplies.
  • Operated pharmacy software for prescription processing and medication record management.
  • Collaborated with healthcare professionals to provide exceptional customer service and medication information.
  • Adhered to safety regulations and protocols while handling hazardous materials in the pharmacy environment.

Pharmacy Technician

CVS Pharmacy, Retail
03.2016 - 05.2021
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Conducted quality checks on prescription orders to verify accuracy and completeness before dispensing.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.

Pharmacy Technician Trainee

Walgreens
01.2013 - 09.2014
  • Assisted pharmacists in preparing and dispensing medications accurately.
  • Managed inventory levels, ensuring timely restocking of pharmaceutical supplies.
  • Operated pharmacy software to process prescriptions and maintain patient records.

Education

Bachelor of Science - Biomedical Sciences

The University of Texas At El Paso
El Paso, TX
12-2016

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Insurance billing
  • Patient confidentiality
  • Medication dispensing
  • Prescription filling
  • Insurance verification
  • Supply restocking

Certification

  • CPhT - Certified Pharmacy Technician
  • IV certification

Languages

English
Full Professional
Spanish
Professional Working

Timeline

Pharmacy Technician

Genoa Pharmacy
05.2021 - Current

Pharmacy Technician

CVS Pharmacy, Retail
03.2016 - 05.2021

Pharmacy Technician Trainee

Walgreens
01.2013 - 09.2014

Bachelor of Science - Biomedical Sciences

The University of Texas At El Paso

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Brittany Guillen