Brittany Hall
Atlanta,GA
Summary
Healthcare professional transitioning to a technology-focused career in cybersecurity and IT. Proven expertise in patient care coordination, information management, and problem-solving. Skilled at ensuring compliance and improving processes. Currently pursuing an Associate of Science in Cyber and Network Security to build a strong foundation in technology.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator
Emory Healthcare
04.2022 - Current
- Acted as a liaison between patients, providers, and staff to ensure smooth communication
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Ensured compliance with regulatory standards and maintained confidentiality of health records
- Trained new staff members on office procedures and protocols, ensuring consistency in patient care delivery.
COVID Testing and Management
Emory Healthcare
03.2021 - 04.2022
- Collected and prepared COVID-19 test specimens, ensuring strict adherence to infection control protocols
- Logged and tracked patient data for accurate and timely testing results
- Supported patients with clear instructions regarding testing procedures and follow-up actions
- Maintained a safe and sanitized environment to minimize risks of cross-contamination
Medical Assistant
Emory Healthcare
09.2018 - 03.2021
- Educated patients on medications and post-visit care plans
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Maintained inventory, vaccine logs, and updated patient records
Referral Coordinator
Emory Healthcare
09.2018 - 03.2021
- Scheduled patient referrals and obtained insurance approvals
- Ensured accurate and HIPAA-compliant management of patient records
- Worked with healthcare teams to resolve discrepancies in medical documentation
Education
Associate of Science - Cyber and Network Security
Cambridge College of Healthcare & Technology
Delray Beach, FL12-2024
Medical Assistant Certificate -
Georgia Piedmont
Clarkston, GA05.2016
Skills
- EPIC
- eClinicals10
- Cybersecurity fundamentals
- Critical thinking
- Attention to detail
- Teamwork
- Adaptability
Certification
Registered Medical Assistant (RMA)
Timeline
Patient Care Coordinator
Emory Healthcare
04.2022 - Current
COVID Testing and Management
Emory Healthcare
03.2021 - 04.2022
Medical Assistant
Emory Healthcare
09.2018 - 03.2021
Referral Coordinator
Emory Healthcare
09.2018 - 03.2021
Medical Assistant Certificate -
Georgia Piedmont
Associate of Science - Cyber and Network Security
Cambridge College of Healthcare & Technology
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