Brittany Holmgren
Goose Creek,SC
Summary
Proven Office Coordinator and Dispatcher with a track record of enhancing operational efficiency at Jennings Towing and Island Realty, Inc. Excels in data entry and customer relations, adept at managing high-stress situations and improving client retention. Demonstrates exceptional organizational and problem-solving skills, ensuring timely delivery and coordination of services.
Overview
9
9
years of professional experience
Work History
Dispatcher
Jennings Towing
Charleston, SC
05.2023 - Current
- Managed high-stress situations calmly and effectively
- Communicated with drivers and personnel to coordinate routes and timely delivery of goods and materials
- Utilized Microsoft Excel, QuickBooks to manage invoices and payments.
- Answer calls for the city of charleston and dispatch drivers to location
- AAA roadside assistance dispatcher
Office Coordinator
Island Realty, Inc.
Mount Pleasant Sc
07.2015 - Current
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
- Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
- Coordinated activities by scheduling work assignments and setting priorities.
- Coordinated paperwork, updated spreadsheets, and maintained permanent records.
- Monitored inventory, keeping necessary supplies on hand.
Education
Associate In Surgical Technology - Surgical Technology
Miller Motte Technical College
North Charleston, SC08.2014
Skills
Data Entry
Dispatch software
Customer Relations
Schedule Management
Dispatching field personnel
Organizational Skills
Microsoft Office
Time Management
Timeline
Dispatcher
Jennings Towing
05.2023 - Current
Office Coordinator
Island Realty, Inc.
07.2015 - Current
Associate In Surgical Technology - Surgical Technology
Miller Motte Technical College