Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Huff

Riverdale,GA

Summary

Relentless professional known for working hard to determine risk levels. A well-spoken Fraud Analyst promoting exemplary talents in reviewing accounts and identifying issues. Motivated Fraud Analyst touting Number years of expertise investigating suspicious activity for Type company. Knowledgeable resource committed to finding answers and working with clients and interdepartmental personnel. Promoting exemplary skills in project management, analytics and fraud pattern detection. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

9
9
years of professional experience

Work History

Fraud Prevention Specialist

Visa
Atlanta
06.2022 - 03.2024
  • Maintained detailed records of all investigations conducted, providing valuable data for trend analysis and future case management efforts.
  • Managed complex cases involving identity theft, credit card fraud, and other forms of financial crime, resulting in successful resolution for affected customers.
  • Supported colleagues in navigating difficult situations involving potential fraud by providing timely advice based on professional expertise and experience.
  • Conducted thorough investigations of suspected fraud cases, leading to the recovery of lost funds.

Administration Assistant

PPS Staffing
Atlanta, GA
01.2018 - 03.2022
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.

Call Center Representative

Walmart
Atlanta, GA
01.2015 - 10.2017
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.

Education

Associate Of Applied Business - Business Administration

Atlanta Technical College
Atlanta, GA
02.2021

Skills

  • Analytical mindset
  • Cybersecurity awareness
  • Fraud Prevention Strategies

Timeline

Fraud Prevention Specialist

Visa
06.2022 - 03.2024

Administration Assistant

PPS Staffing
01.2018 - 03.2022

Call Center Representative

Walmart
01.2015 - 10.2017

Associate Of Applied Business - Business Administration

Atlanta Technical College
Brittany Huff