Knowledgeable Engineering Administrative Assistant well-versed in supporting projects and managing related documentation. First-rate multitasker, problem-solver and organizer and with a methodical and thorough approach. An excellent public-facing point person for clients, customers and vendors. Tech savvy and efficiency focused.
Experienced with classroom instruction, student engagement, and curriculum implementation.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Substitute Teacher, K-12
ESS
Parrish, FL
02.2026 - Current
Provide classroom instruction for students in elementary, middle, and high school settings across multiple subjects.
Maintain a positive, safe, and structured learning environment while following lesson plans provided by the classroom teacher.
Adapt quickly to different grade levels, teaching styles, and classroom routines.
Manage classroom behavior using district policies and positive behavior management techniques.
Supervise students during classroom activities, transitions, lunch, recess, and dismissal as assigned.
Support diverse learning needs while encouraging student engagement and participation.
Complete attendance, classroom documentation, and end-of-day reports for returning teachers
Demonstrate flexibility, professionalism, and strong organizational skills while working in a variety of school environments
Realtor
Berkshire Hathaway Partners Realty
Bowling Green, KY
04.2016 - 06.2017
Maintained database of prospective customers.
Managed real estate transactions from initiation to closing.
Scheduled home viewings with potential buyers.
Advised prospective clients on current market activities.
Planned and coordinated open house events.
Prepared market analysis statistics and bid presentation for buyers.
Created professional sales presentations to creatively communicate product quality and market comparisons.
Conferred with escrow companies, lenders, home inspectors and pest control companies, making sure that all terms and conditions are met prior to closing dates.
Generated list of properties to meet specific client needs.
Maximized customer savings by negotiating buyer and seller contracts.
Prepared representation contracts, purchase agreements and closing statements.
Prepared and delivered sales presentations.
Generated lists for potential property buyers, compatible with budgets and needs.
Provided quick and accurate calculations, including percentages, commissions.
Recommended home improvements to sellers to maximize profits and promote faster sale.
Advised clients on market conditions, prices and legal requirements.
Actively promoted sales through advertising, open houses and Multiple Listing Services.
Engineering Administrative Assistant
Bowling Green Municipal Utilities
Bowling Green, KY
09.2007 - 04.2016
Met incoming customers with professional approach and provided friendly, knowledgeable service.
Handled all incoming calls and directed callers to appropriate department or employee.
Worked companies receptionist desk for 10 years when short handed.
Prepared various documents for the procurement of professional services, the bidding of capital improvement projects and the securing of needed utility easements.
Provided administrative support for the operation of the electric and water/sewer engineering departments to improve productivity accuracy, efficiency and quality of engineering.
Received, recorded and resolved customer inquiries, complaints and problems
Responsible for the preparation, processing and recording of various utility records, including work orders, city building permits, meter attachments and applications for various features.
Compiled and analyzed data spreadsheets.
Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Developed and implemented efficient filing systems and customer database protocols. Set up and maintained physical and electronic filing systems.
Sorted incoming mail and disseminated all correspondence to applicable departments.
Supervised set up of conference rooms for corporate meetings and other events.
Coordinated catering services for various functions, including sales trainings and department meetings.
Responded to requests for immediate office support, such as data searches, office memo drafts or reference retrievals.
Oversaw filing systems and scanned documents to manage physical and electronic documents and information.
Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
Requisitioned office supplies, assisted in payroll, performed recordkeeping and tracked time cards for all departmental office employees.
Coordinated project materials, including managing physical and digital files, monitoring spreadsheets and updating reports.
Education
High School Diploma -
Warren East High School
Bowling Green, KY
05-2004
Skills
Customer Service Professional
Strong interpersonal & communication skills
Ability to work independently or collaboratively
Adaptable to any environment
Eager to learn
Easily trained
Efficient filing systems
Records management systems
Multi-line phone systems
Report creation
Inventory systems
Scheduling and calendar management
Directing visitors
Classroom management
Student engagement
Adaptable
Relationship building and management
Certification
Kentucky Real Estate Licenese
Over 100 hours of advanced training for Microsoft Word, and Excel through employee training.