Brittany Jacobs
North Las Vegas,NV
Summary
Dynamic educator and customer service professional with experience at Clark County School District and Deseret Book. Proven ability in classroom management and lesson planning, fostering student engagement and success. Skilled in conflict resolution and effective communication, consistently promoting a positive learning environment and enhancing customer experiences. Committed to building strong relationships and adapting to diverse needs.
Overview
5
5
years of professional experience
Work History
Substitute Teacher
Clark County School District, CCSD
Las Vegas, Nevada
08.2024 - Current
- Organized lesson plans and activities for students.
- Adapted teaching methods to accommodate diverse learning styles.
- Implemented school policies and procedures in the classroom.
- Monitored student progress and provided feedback for improvement.
- Utilized various teaching methods such as lectures, discussions, audio-visual presentations.
- Collaborated with other teachers to ensure student success.
- Assisted with classroom management issues when needed.
- Encouraged positive behavior among students through effective communication techniques.
- Participated in staff meetings and professional development workshops.
- Monitored student progress throughout the day.
- Ensured that each student had access to appropriate materials and resources.
- Promoted a safe and secure atmosphere within the classroom setting.
- Integrated real-world examples to make learning relevant and engaging.
- Utilized positive reinforcement to motivate students.
- Developed and enforced behavioral management plans.
Retail Sales Associate
Deseret Book
Lass Vegas, NV
07.2020 - 08.2024
- Handled customer complaints in a professional manner.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Demonstrated knowledge of store products and services.
- Organized displays to attract customers and promote sales.
- Participated in team meetings and training sessions.
- Assisted with unloading delivery trucks and stocking shelves with new merchandise.
- Offered suggestions for additional items that may be of interest to customers.
- Completed transactions in an efficient manner while providing excellent customer service.
- Greeted customers upon entering the store and provided assistance.
- Kept informed about new products arriving at the store on a regular basis.
- Assisted customers with finding the right product for their needs.
- Initiated friendly conversation with customers to determine level of assistance required.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Education
Bachelor of Arts - Secondary Education
Nevada State University
Henderson, NVSkills
- Classroom management
- Lesson planning
- Student assessment
- Behavior management
- Customer service
- Team collaboration
- Effective communication
- Conflict resolution
- Relationship building
- Multitasking abilities
Languages
French
Limited
Affiliations
- Through dungeons and dragons, I design and lead immersive storytelling campaigns that promote creative writing, problem-solving, collaboration, and world-building.
- Through my avid love of reading, I am passionate about literature and character analysis; this deep appreciation for reading enhances my ability to connect students with texts that match their interests and inspire critical thinking.
- Through Magic the Gathering, I regularly play and analyze strategy that develop logic, patience, and critical decision-making. Skills I bring into the classroom when teaching students how to approach complex problems and think ahead.
References
References available upon request.
Timeline
Substitute Teacher
Clark County School District, CCSD
08.2024 - Current
Retail Sales Associate
Deseret Book
07.2020 - 08.2024
Bachelor of Arts - Secondary Education
Nevada State University
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