Brittany Johnson
Anna,TX
Summary
Dynamic billing expert with extensive experience in financial analysis, invoicing, and account reconciliation. Proven success in streamlining billing processes and efficiently resolving discrepancies, enhancing operational efficiency. Recognized for strong collaboration skills, adaptability, and a commitment to achieving organizational objectives. Detail-oriented and highly organized, with a demonstrated ability to quickly master new systems, including Docutrak, Centricity, Athena Net, and the Microsoft Office Suite.
Overview
11
11
years of professional experience
Work History
Billing Specialist
SafeSplash
Anna, TX
10.2022 - 12.2025
- Managed billing cycles to ensure timely invoicing and collections.
- Analyzed discrepancies in billing statements, resolving issues efficiently.
- Implemented process improvements to enhance billing accuracy and efficiency.
- Coordinated with cross-functional teams to streamline payment processing workflows.
- Analyzed data from Excel spreadsheets
Customer Service Representative
SafeSplash
Princeton, TX
01.2021 - 10.2022
- Main responsibilities include assisting customers via phone with account issues, enrollment, scheduling/rescheduling classes and providing location replies.
- Worked with company during system conversion resulting in client information transition.
- Educated clients on safety protocols and program offerings to enhance satisfaction.
Accounts Payable Specialist
Adeptus Health Inc.
Irving, TX
01.2016 - 01.2020
- Responsibilities included scanning and indexing current invoice batches into Docutrak; batch auditing; sorting/stamping incoming department mail; and identifying Pre/Post/Non-Debtor invoices.
- Managed full-cycle accounts payable processes, ensuring timely and accurate invoice processing.
- Trained and mentored junior staff on best practices in accounts payable procedures and software utilization.
Office Services Clerk
Adeptus Health
01.2015 - 01.2016
- Responsibilities included ordering supplies through eRequestor for supply rooms and organizing supplies upon arrival; sign for packages, collect/distribute all incoming/outgoing mail; maintain company Lexus fleet; maintaining cleanliness and supplies in all break areas and conference rooms.
Education
Registered Medical Assistant -
Pikes Peak Community College
Colorado Springs, CO05-2014
High School Diploma -
Cheyenne Mountain High School
Colorado Springs, CO05-2008
Skills
- Customer Service
- Attention to Detail
- Organization
- Teachability
- Invoice processing
- Billing systems and software
- Data entry proficiency
- HIPAA compliance
- Month-end closing procedures
Timeline
Billing Specialist
SafeSplash
10.2022 - 12.2025
Customer Service Representative
SafeSplash
01.2021 - 10.2022
Accounts Payable Specialist
Adeptus Health Inc.
01.2016 - 01.2020
Office Services Clerk
Adeptus Health
01.2015 - 01.2016
Registered Medical Assistant -
Pikes Peak Community College
High School Diploma -
Cheyenne Mountain High School
Relevant Titles
Billing Specialist, A/P Specialist