Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Jones

Charleston,WV

Summary

Dynamic administrative professional with extensive experience at Jackson County Schools, excelling in customer service and office administration. Proven ability to enhance workflow efficiency and maintain confidentiality while managing sensitive information. Skilled in document preparation and adept at fostering positive teacher relations, contributing to a collaborative and productive work environment.

Experienced with managing office communications, schedules, and records. Utilizes strong organizational and multitasking skills to ensure smooth office operations. Track record of effective communication and problem-solving in dynamic environments.

Overview

4
4
years of professional experience

Work History

Secretary III

Jackson County Schools
03.2023 - Current
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Maintained electronic filing systems and categorized documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
  • Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
  • Oversaw inventory of office supplies, ensuring availability and cost-efficiency.

Secretary II

Jackson County Schools
08.2022 - 03.2023
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
  • Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
  • Improved office workflow by redesigning document submission process.
  • Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
  • Conducted research for special projects, contributing valuable insights that informed strategic decisions.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.

Substitute Custodian

Jackson County Schools
08.2021 - 08.2022
  • Improved school cleanliness by performing thorough and regular custodial duties, including sweeping, mopping, and sanitizing surfaces.
  • Enabled smooth transitions between substitute assignments through clear communication with fellow custodians about ongoing projects or concerns.
  • Sanitized and spot-cleaned furniture, blackboards, mirrors, wastebaskets and garbage cans and carpets.
  • Promoted a respectful work environment by maintaining professional interactions with staff, students, and visitors.
  • Assisted in creating a positive learning environment with diligent maintenance of classrooms, hallways, and common areas.
  • Reduced disruptions during classroom hours by scheduling loud or intrusive tasks for after-school hours whenever possible.
  • Contributed to a healthy school atmosphere by regularly emptying trash receptacles and recycling bins.
  • Maintained an orderly appearance of outdoor spaces such as sidewalks and entryways by sweeping debris and removing snow when necessary.
  • Aided in maintaining well-functioning facilities by reporting any necessary repairs or malfunctions to appropriate personnel.
  • Assisted in compliance with health regulations by thoroughly sanitizing restrooms daily using appropriate tools and chemicals.
  • Enhanced safety for students and staff by promptly addressing spills and other hazards that posed risks.
  • Enhanced overall facility aesthetics with meticulous attention to detail while cleaning windows, walls, and fixtures.
  • Continuously expanded custodial skills through participation in training opportunities and staying informed about industry best practices.
  • Increased efficiency by properly organizing janitorial supplies and equipment, ensuring easy access when needed.
  • Boosted faculty satisfaction with clean working environments through consistent upkeep of staff lounges and offices.
  • Ensured building security through proper locking procedures at the end of each workday or event.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Kept building spaces premises clean inside and outside.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Moved furniture for cleaning and set up for special events.

Education

No Degree - Criminal Justice

WVU-P
Parkersburg, WV

High School Diploma -

Ravenswood High School
Ravenswood, WV
05-2011

Skills

  • Customer service
  • Verbal and written communication
  • Office administration
  • Organization
  • Keyboarding skills
  • Appointment scheduling
  • File management
  • Document preparation
  • Calendar management
  • Complex Problem-solving
  • Multi-line phone systems
  • Mail distribution
  • Accounts receivable and payable
  • Managing purchasing activities
  • Record preparation
  • Teacher relations

Timeline

Secretary III

Jackson County Schools
03.2023 - Current

Secretary II

Jackson County Schools
08.2022 - 03.2023

Substitute Custodian

Jackson County Schools
08.2021 - 08.2022

No Degree - Criminal Justice

WVU-P

High School Diploma -

Ravenswood High School

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