Brittany Kilgen, RN
Pensacola,FL
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
Work History
Executive Hospice Care Consultant
Emerald Coast Hospice
2021.04 - Current
- Conducted comprehensive assessments to determine appropriate levels of care for patients, ensuring optimal outcomes.
- Streamlined hospice admission processes, reducing wait times and increasing patient comfort during transitions.
- Educated families on hospice services and provided emotional support throughout the entire process.
- Enhanced the quality of end-of-life care for patients by collaborating with medical professionals and family members.
- Collaborated with community organizations to promote awareness of hospice benefits and services offered.
- Demonstrated growth in accounts, exceeded yearly targets, Presidents Club 2023, Promoted to Senior HCC in 2023, Promoted to Executive HCC in 2024. Leadership training in 2024.
RN Clinical Liaison
Kindred At Home Home Health
2019.07 - 2021.04
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
- Coordinated discharge planning efforts with social workers, case managers, and other multidisciplinary team members for smooth transitions posthospitalization.
Home Health RN Case Manager
Kindred At Home Home Health
2015.06 - 2019.07
- Managed complex caseloads efficiently by prioritizing tasks, delegating responsibilities to support staff, and maintaining detailed records.
- Expedited wound healing using advanced wound care techniques such as negative pressure therapy or hydrocolloid dressings when appropriate.
- Reduced hospital readmissions through diligent monitoring of patients'' progress and timely interventions in-home settings.
- Improved medication adherence through thorough education on drug administration, interactions, and potential side effects.
- Promoted a safe living environment for patients by conducting thorough home safety evaluations and recommending necessary modifications or equipment upgrades.
- Streamlined communication with physicians, ensuring accurate documentation and prompt updates on patient conditions.
- Increased patient satisfaction by providing compassionate care, addressing concerns, and advocating for their needs.
- Mentored new RNs entering the field of home health case management fostering a supportive learning environment for professional growth.
- Served as an expert resource for families by providing guidance on disease management techniques, self-care strategies, and available community resources.
- Ensured compliance with regulatory guidelines governing home healthcare practice through meticulous attention to detail in documentation processes and quality assurance measures.
Education
Associate of Science - Nursing
Fortis Institute
Pensacola10.2012
Skills
- Medical Knowledge
- Clinical judgment
- Compassionate Care
- Quality Improvement
- Care Plan Development
- Data Collection
- Research and analysis
- Technology proficiency
- Interdisciplinary Collaboration
- Time Management
- Problem-solving abilities
- Critical Thinking
Timeline
Executive Hospice Care Consultant
Emerald Coast Hospice
2021.04 - Current
RN Clinical Liaison
Kindred At Home Home Health
2019.07 - 2021.04
Home Health RN Case Manager
Kindred At Home Home Health
2015.06 - 2019.07
Associate of Science - Nursing
Fortis Institute
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