BRITTANY KOPECKY
Curative Health
Hutto,TX
1
Certification
16
years of professional experience
Healthcare professional prepared for role focusing on patient navigation and support. Background includes efficiently managing patient care plans and fostering relationships with medical teams. Known for collaborative efforts and adaptability in dynamic healthcare environments. Key skills include patient advocacy, resource management, and compassionate communication.
Work History
Patient Care Navigator
2 Years 9 Months- Help members understand their health plan.
- Serve as a key liaison among patients, healthcare providers, and community organizations to support seamless continuity of care.
- Provide education on medical conditions, available resources and support services to promote informed patient decision-making.
- Facilitated communication among patients, healthcare providers, and community organizations to ensure continuity of care.
- Coordinated a project focused on enhancing medication adherence for better health outcomes.
- Mentored staff on navigation protocols, patient support practices, and documentation accuracy.
- Consistently maintained confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
EMT
13 Years 3 Months- Basic BLS assessment, Assisting Paramedics, Transported patients to hospital safely and efficiently.
- Administered CPR and first aid, accurately charted patient information, and operated ambulance in emergency situations.
- Assessed patients on scene and delivered emergency care using established EMT protocols.
- Stabilized injuries, controlled bleeding, and monitored vital signs during transport.
- Communicated patient conditions clearly to receiving hospital staff and dispatch personnel.
Patient Care Navigator
2 Years 7 Months- Conducted monthly patient check-ins, assisted with medication refills and appointment scheduling, promoted healthy lifestyle choices, maintained accurate documentation, and facilitated communication with team and contracted clinics via EMR and telephone.
- Coordinated patient outreach, scheduling, and follow-up across care teams.
- Guided members through referrals, authorizations, and care access barriers.
- Documented encounters accurately in EHR and care management systems.
EMT
3 Years 4 Months- Conducted basic BLS assessments, assisted paramedics, charted patient information, and transported patients to designated locations
- Applied CPR and First Aid skills; operated heavy equipment (ambulance) during emergency situations
- Provided administrative support as Department Secretary, managing correspondence and schedules.
- Changed employment status from active/paid to associate member on 1/2023.
Certified Medical Assistant
8 Years 4 Months- Monitored vital signs, charted patient data, provided basic patient care, scheduled appointments, and performed casting and splinting utilizing EPIC, IDX, and Allscripts EMR systems.
- Administered CPR and first aid in emergency situations to ensure patient safety.
- Recognized as a PCRAFT recipient for outstanding performance in patient care.
EMT
7 Months- Performed basic BLS assessments, assisted Paramedics in patient care, documented medical information, and transported patients to healthcare facilities
- Performed CPR and first aid procedures during emergencies, Heavy Equipment Operation (Ambulance)
- Assessed patients, documented vital signs, and delivered emergency care according to EMS protocols.
- Operated ambulance equipment safely while maintaining readiness for rapid response calls.
- Coordinated patient transport with dispatch, hospitals, and receiving staff for seamless handoffs.
Emergency Room Tech
8 Months- Monitored vital signs, performed phlebotomy and EKG, charted patient information, provided basic patient care, and transported patients to enhance overall patient management.
- Administered CPR and first aid in emergency situations to ensure patient safety.
- Assessed vital signs, prepared treatment rooms, and supported physicians during emergency procedures.
- Monitored patient status, reported changes promptly, and maintained accurate clinical documentation.
- Assisted with wound care, splinting, and specimen collection following emergency department protocols.
Transporter
11 Months- Transported patients to testing sites and discharge locations, ensuring timely and safe mobility.
- Demonstrated CPR and first aid skills during emergencies., Pushing Wheelchairs/Stretchers etc.
- Transported patients safely via wheelchair and stretcher, following infection control and fall-prevention procedures.
- Assisted nursing staff with timely patient transfers, discharges, and admissions across units.
- Delivered specimens, supplies, and equipment to support coordinated daily operations.
Education
Bachelors - Business Administration, concentration in healthcare admin
The National Society of Leadership and Success: 2020 - 2023
- General Education Classes
- General Education Classes
Associates Degree - Allied Health Science: Medical Assisting, NR-CMA
Skills learned: Vital signs, injections, phlebotomy, EKG's, urinalysis, assist in minor office surgery, Medisoft, coding ICD-9/10 and CPT
Skills
Care coordination
Patient education
Healthcare systems
Medical terminology
Insurance verifying
Resource identification
Healthcare
Time management
Customer service
Teamwork and collaboration
Patient confidentiality
Certification
- Certified NRCMA, -NAHP-2008 to present
Timeline
Patient Care Navigator
Curative Health
01.2024 - CurrentRead More
Patient Care Navigator
Engooden Health
06.2021 - 01.2024Read More
EMT
Lebanon Township Fire Department: EMS Division
09.2019 - 01.2023Read More
EMT
Lopatcong EMS
03.2019 - 10.2019Read More
Certified Medical Assistant
St Luke's Physician Group
01.2013 - 05.2021Read More
Emergency Room Tech
Hunterdon Medical Center
04.2012 - 12.2012Read More
Transporter
Hunterdon Medical Center
05.2011 - 04.2012Read More
EMT
Whitehouse EMS
11.2010 - 02.2024Read More
Lehigh Valley College
Associates Degree from Allied Health Science: Medical Assisting, NR-CMA
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Warren County Community College
from General Education Classes
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Raritan Valley Community College
from General Education Classes
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Southern New Hampshire University
Bachelors from Business Administration, concentration in healthcare admin
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