Summary
Overview
Work History
Education
Skills
Education and Training
Contact
Timeline
Generic

Brittany Link

Syracuse ,NY

Summary

I have 20 years in commercial driving Class B License. 8 years experienced in dispatching in supervising of a 125 to 150 drivers. I have Experience operating dump trucks,forklift, excavators, tractors brush hogs, towing. Highly motivated. I work well with others and also on my own. I Currently am studying for hazmat and Class A. I'm currently enroll in getting a certification in heavy equipment operator.

Overview

19
19
years of professional experience

Work History

Driver

Suburban Transportation
Syracuse , NY
11.2024 - Current
  • Pre trip bus / post trip complete daily log.
  • Take customers to their programs or appointments and return them home.
  • Keep vehicle clean neat and safe environment.
  • Aim high in defensive driving and safety .
  • Communicate with dispatch.

Developmental Aid Support

OPWDD
Syracuse , NY
10.2008 - Current
  • Engaged in community outreach efforts aimed at raising awareness about developmental disabilities.
  • Educated family members on how best to support their loved ones through the therapeutic process.
  • Encouraged self-expression and independence among all clients served.
  • Provided guidance to children with developmental disabilities in daily activities.
  • Taught life skills such as budgeting, cooking, cleaning, job searching.
  • Monitored client progress and modified treatment plans as needed.

Dispatch Supervisor

First Student Transportation
Syracuse, New York
09.2022 - 07.2024

Coordinated with other departments to ensure smooth inter-departmental communication.

  • Ensured that daily dispatch operations ran smoothly and efficiently.
  • Responded quickly to emergency situations involving dispatched vehicles or personnel.
  • Established strong working relationships with external vendors to facilitate efficient delivery operations.

Sales Associate

Pink / Victoria's Secret
Syracuse, NY
08.2020 - 09.2022
  • Sale
  • Customer service
  • Cashier
  • Stocking
  • Inventory
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.

Dpw

City of Syracuse
Syracuse, NY
01.2022 - 05.2022

Monitor the flow of water coming in from Skaneateles .

  • Analyzed support note data to measure client performance.
  • Evaluated service note content for description representative of clients' responses to specified services.

Monitor the pumps and take readings every hour.

Notify the brake wagon if there's a water main break.

Notify the supervisor on duty and the crew to coming and repair the main break.

Notify the fire department to let them know we shut the hydrant on/off and What streets we have blocked off.

Send on call inspector It is a sewage backup or watering break.

Notify dig safe and everybody that's affiliated with Electric gas cable water

Take Calls when employees call in And note it in the log.

Dispatcher

Page Trucking
Weedsport, NY
09.2020 - 09.2021
  • Tracked all changes in computer system to keep records current and accurate.
  • Monitored dispatch board and adjusted call priorities regularly based on caller needs.
  • Managed daily delivery and work schedules to maximize coverage.
  • Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.
  • Answered customer requests with information about product availability, shipping information and status updates.
  • Reported delays, accidents or other traffic and transportation situations.
  • Managed shipment billing, receipts, packing slips, drivers' load manifest sheets and logbooks.
  • Responded to problem reports and complaints such as mechanical breakdowns, weather delays and product damage in transit.
  • Monitored shipment trailer weights and kept loads within legal and practical limits.

Hairstylist

Regis Hair Salon
Syracuse , NEW YORK
11.2005 - 03.2021
  • Cut color and perm hair
  • Selected hair colors, products and services based on customer preference and individually designed hair care plan.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Pursued continuing education and training to stay up to date with new trends and techniques.
  • Sanitized workstations and salon equipment to reduce risk of infection.
  • Operated cash register and credit card machine to receive customer payments.
  • Introduced state-of-the-art techniques to color and treat hair.
  • Colored, cut and installed extensions according to referenced photo and desired outcome.
  • Pre-booked future appointments to increase repeat business.

Dispatcher / Driver /Trainer

North Syracuse school district
North Syracuse , NY
09.2013 - 06.2020
  • Drive school bus in a safe manner
  • Follow all school state and federal rules and laws
  • Address issues that came up with drivers parents and students
  • Being accountable for a 150 drivers
  • Use a knowledge of versa Tran which is a routing system
  • Up todate with the DOT laws and regulations
  • Interview candidates to potentially become a school bus driver
  • Responding to emails, answering in coming phone calls, faxing,and scanning. I'm also familiar with power point Microsoft excel in word
  • Capable to remain calm in emergency situation to give adequate information to drivers and 911 as needed
  • I'm capable of multitasking paying attention to detail and working in a high volume atmosphere

Driver Trainer Dispatch

First Student
Syracuse , NY
12.2005 - 06.2019

Up today with DOT laws and regulations

  • Drive bus in a safe manner
  • Follow all school state and federal rules and laws
  • Address issues They come up with parents students in drivers
  • Train candidates to pass the road test to become a cdl B school bus operator
  • Up-to-date with DOT laws and regulations
  • Communicate would Syracuse city school district and employees
  • Remain calm in emergency situations to give drivers adequate information and 911 as needed

Education

License - Truck And Bus Driving

19a Examiner
Syracuse , NY
06-2016

Pass Test - Dispatcher

Civil Service Exam
Syracuse , NY
03-2016

CDL B License - Commercial Vehicle Truck And Bus Driving.

National Tractor Trailer Driving School
Liverpool , NY
11-2004

License - Cosmetology Education

OSWEGO COUNTY BOCES
Mexico , NY
06-2000

High School Diploma -

MEXICO ACADEMY CENTRAL SCHOOL DISTRICT
Mexico, NY
06-2000

Skills

  • Business management
  • Driving a commercial vehicle
  • Training individuals do you get their CDL
  • Customer service and retail
  • Administration Assistant
  • Microsoft word excel spreadsheets power point
  • Able to multi task in a high volume atmosphere
  • Cash handling accuracy
  • Verbal/written communication
  • Hiring and Training
  • Scheduling and Coordinating
  • Performance Tracking and Evaluation
  • Staff Training
  • Customer Service
  • Daily logging

Education and Training

Mexico, NY,Liverpool , NY,Syracuse , NY,Syracuse , NY,Mexico , NY

Contact

  • Brittany Link
  • 315-380-6821
  • Zayzee23@yahoo.com

Timeline

Driver

Suburban Transportation
11.2024 - Current

Dispatch Supervisor

First Student Transportation
09.2022 - 07.2024

Dpw

City of Syracuse
01.2022 - 05.2022

Dispatcher

Page Trucking
09.2020 - 09.2021

Sales Associate

Pink / Victoria's Secret
08.2020 - 09.2022

Dispatcher / Driver /Trainer

North Syracuse school district
09.2013 - 06.2020

Developmental Aid Support

OPWDD
10.2008 - Current

Driver Trainer Dispatch

First Student
12.2005 - 06.2019

Hairstylist

Regis Hair Salon
11.2005 - 03.2021

License - Truck And Bus Driving

19a Examiner

Pass Test - Dispatcher

Civil Service Exam

CDL B License - Commercial Vehicle Truck And Bus Driving.

National Tractor Trailer Driving School

License - Cosmetology Education

OSWEGO COUNTY BOCES

High School Diploma -

MEXICO ACADEMY CENTRAL SCHOOL DISTRICT
Brittany Link