Brittany Lopez
Alamosa,CO
Summary
Diligent supply management professional with expertise in logistics, supply chain practices and receiving procedures. Effective at securing and controlling weaponry and ammunition. I seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I am outgoing and determined to further my career.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Call Center Representative
Valley Wide Health Systems
Alamosa, CO
11.2020 - Current
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
- Learned company's Computer systems.
- Trained new personnel regarding company operations, policies and services.
- Help patients day to day, set appointments, call nurses and providers, type and send detailed messages.
92Y Unit Supply Specialist
Military
Alamosa, CO
05.2019 - Current
- Purchase new or additional stock, or prepare documents that provides for such purchases.
- Keep records on the use and/or damage of stock or stock handling equipment.
- Receive and count stock items, and record data manually or using computer.
- Store items in an orderly and access manner in supply room, or in other areas.
- Familiar with G-ARMY
- Training and leadership
- Inventory control processes
- Determine proper storage method, indemnification, and stock location based on turnover.
- Issue or distribute Materials, products, parts and supplies to coworker's
Cashier/Stocker
Dollar Tree
Alamosa, CO
10.2019 - 12.2020
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in store.
- Used POS system to enter orders, process payments and issue receipts.
Sales Associate
Big Jon’s Furniture Warehouse
Alamosa, CO
06.2019 - 09.2019
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Achieved perfect attendance and on-time record.
- Maintained records related to sales, returns and inventory availability.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
Wait Staff Member
IHOP
Alamosa, CO
02.2018 - 05.2019
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
- Assisted in food preparation as directed while following instructions to meet specific dietary needs.
- Worked with POS system to place orders, manage bills and handle complimentary items.
Education
High School Diploma -
Alamosa High School
Alamosa, CO05.2018
Skills
- Customer Retention Strategies
- Call Documentation
- Calm and Professional Under Pressure
- Efficient and Detail-Oriented
- Data Entry and Maintenance
- Upbeat and Positive Personality
- Online Systems
- Communications Strategies
- Computer Proficiency
- Building Customer Trust and Loyalty
- Determination
- Integrity
Certification
United States Army Quartermaster School
Unit Armorer Certification Course
Timeline
Call Center Representative
Valley Wide Health Systems
11.2020 - Current
Cashier/Stocker
Dollar Tree
10.2019 - 12.2020
Sales Associate
Big Jon’s Furniture Warehouse
06.2019 - 09.2019
92Y Unit Supply Specialist
Military
05.2019 - Current
Wait Staff Member
IHOP
02.2018 - 05.2019
High School Diploma -
Alamosa High School
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