Brittany Mauss
West Jordan,UT
Summary
Dynamic and performance-driven business professional with high integrity, strong work ethic and great leadership skills. Meticulous and resourceful Business Manager with proven success leading productive teams, overseeing all areas of daily operations and making effective policy decisions to positively impact the business direction and bottom line profits.
Overview
15
15
years of professional experience
Work History
Branch Manager
Codale Electric Supply Inc.
Salt Lake City, UT
02.2024 - Current
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
- Provided guidance and support to team members regarding problem resolution and customer service issues.
- Implemented internal control procedures to minimize risk exposure and maximize profitability.
- Analyzed data to identify trends related to products, services, customers and markets served by the branch.
- Established strong working relationships with external partners such as vendors and suppliers.
- Identified opportunities for process improvement initiatives within the branch.
- Organized professional development programs for employees at all levels of the organization.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Created detailed reports on the performance of individual departments within operations.
District Operations Controller
Codale Electric Supply Inc.
Salt Lake City, UT
02.2021 - 01.2022
- Motivated employees to share ideas and feedback.
- Represented integrity and professionalism in business, serving as mentor and role model to staff.
- Provided leadership to more than 300 employees through coaching, feedback and performance management.
- Identified and solved complex strategy problems to drive organizational goals.
- Generated daily operational and sales reports for corrective action or continuous improvement.
- Developed corporate objectives and strategies collaborating on quality metrics and key performance indicators (KPI), as well as strategizing with cross-functional teams on improvement measures related to quality.
- Maintained internal control systems, processes and procedures to ensure compliance with company policies and government regulations.
Credit Manager
Codale Electric Supply Inc.
Salt Lake C, UT
01.2019 - 02.2021
- Resolved problems and maintained positive cash position, achieving recognition across organization for having insight, due diligence and precision skills.
- Submitted delinquent accounts to collections department or outside resources.
- Applied deep understanding of industry best practices and legal requirements to prevent critical incidents.
- Implemented new initiatives, which resulted in quicker payments and better turnaround times to resolve customer issues.
- Created standard operating procedures and delivered training to credit personnel to improve operational efficiency.
- Directed work of team of five Accounts Receivable Specialists handling AR, budgeting collections and all other accounting functions.
- Monitored more than 3000customer relationships to deliver exceptional service.
- Worked with management to evaluate credit strategies and develop improvements.
Pricing Manager
Codale Electric Supply Inc.
Salt Lake , UT
10.2018 - 01.2019
- Worked closely with sales teams to assess profit margins and adjust items and categories.
- Communicated with vendors to set up long-term discounts and special vendor deals.
- Developed, maintained and deepened strategic partnerships with vendors.
- Managed, mentored and developed team three pricing analysts.
- Created processes to capitalize on our rebate dollars.
Lighting Specialist
Codale Electric Supply Inc.
Salt Lake Ci, UT
10.2017 - 10.2018
- Recommended merchandise to customers based on needs and preferences.
- Demonstrated products to customers, discussed features and redirected objections to capture sales.
- Fostered relationships with customers to expand customer base and retain business.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Partnered with key vendors to keep our customers up to date with the latest and greatest solutions.
Credit Manager
Codale Electric Supply Inc.
Salt Lake City, UT
11.2009 - 10.2017
- Worked with management to evaluate credit strategies and develop improvements.
- Managed reporting, documentation and recordkeeping requirements for department.
- Collaborated cross-functionally with sales, management and other departments to maintain effective operations.
- Resolved problems and maintained positive cash position, achieving recognition across organization for having insight, due diligence and precision skills.
- Completed ongoing professional training to facilitate accurate and productive credit management.
- Gathered information related to assessment of annual bad debt to carry out in-depth reviews.
- Applied deep understanding of industry best practices and legal requirements to prevent critical incidents.
- Directed work of team of five Accounts Receivable Specialists handling AR, budgeting collections and all other accounting functions.
Education
High School Diploma -
Riverton High School
Riverton, UT05.2004
Skills
- Supervision and training
- Sound judgment
- Policy/program development
- Performance improvements
- Employee development
- Cross-functional team management
- Analytical
Timeline
Branch Manager
Codale Electric Supply Inc.
02.2024 - Current
District Operations Controller
Codale Electric Supply Inc.
02.2021 - 01.2022
Credit Manager
Codale Electric Supply Inc.
01.2019 - 02.2021
Pricing Manager
Codale Electric Supply Inc.
10.2018 - 01.2019
Lighting Specialist
Codale Electric Supply Inc.
10.2017 - 10.2018
Credit Manager
Codale Electric Supply Inc.
11.2009 - 10.2017
High School Diploma -
Riverton High School