Brittany Mays
Washington, D.C.
Summary
Dedicated residential coordinator with 14 years of experience providing compassionate care and medication management services to individuals within the IDD population. Proven ability to ensure the safety, well-being, and comfort of individuals while monitoring behaviors and implementing care plans.
Overview
13
13
years of professional experience
Work History
Residency Program Coordinator
Johns Hopkins University
Baltimore, MD
12.2018 - Current
- Served as a liaison between external organizations and partners involved in delivering programming services.
- Compile qualitative and quantitative reports and surveys for faculty and residents
- Coordinated meetings with stakeholders to ensure effective implementation of program initiatives.
- Evaluated performance data against established objectives to measure success of programs.
Assisted Living Manager
Harmony's House ALF
Baltimore, MD
01.2018 - Current
- Ensured that all applicable laws, regulations and policies were followed by staff members who provide care for the IDD individuals
- Identified areas for improvement in operational procedures and implemented changes as needed.
- Conducted assessments of potential new residents for admission into the assisted living facility.
- Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
- Provided leadership, guidance and direction to team members in the delivery of quality care to residents.
Administrative Assistant
WEL Foundation
01.2020 - 01.2023
- Demonstrated expertise in providing executive admin support to senior-level management, including calendar management, travel arrangements, meeting coordination, and expense reporting
- Assist with tracking and updating contracts and company budgets
- Submitted medical billing for consumers
- Excellent time management skills, capable of prioritizing tasks and meeting deadlines and help director lead team meetings to help find ways to increase staff growth and efficiency within the organization
- Strong communication and interpersonal skills, with the ability to collaborate effectively with colleagues and external stakeholders and build relationships with consumers in the community.
Residential Coordinator (DDA)
Emerge Inc
01.2014 - 01.2017
- Conducted medication administration training for staff members, emphasizing proper techniques and safety precautions
- Assisted in the development and implementation of medication management policies and procedures
- Conducted regular medication audits to ensure accuracy and compliance with regulatory standards
- Responded to emergencies and crisis situations, providing immediate assistance and medical intervention as needed
- Fostered positive relationships with individuals and their families, promoting open communication and trust.
Residential Coordinator (DDA)
Caring Hands Inc
01.2011 - 01.2014
- Utilized strong interpersonal skills to establish rapport and build trusting relationships with individuals
- Supported individuals in understanding their service plans and ADL goals
- Collaborated with healthcare professionals to address any medication-related concerns or adjustments
- Participated in interdisciplinary team meetings to review client progress and update care plans accordingly
- Demonstrated empathy, patience, and professionalism in all interactions with individuals.
Education
B.S. Communications -
Morgan State University
01.2015
Skills
- Problem solving
- Communication
- Leadership
- Multidisciplinary Collaboration
Timeline
Administrative Assistant
WEL Foundation
01.2020 - 01.2023
Residency Program Coordinator
Johns Hopkins University
12.2018 - Current
Assisted Living Manager
Harmony's House ALF
01.2018 - Current
Residential Coordinator (DDA)
Emerge Inc
01.2014 - 01.2017
Residential Coordinator (DDA)
Caring Hands Inc
01.2011 - 01.2014
B.S. Communications -
Morgan State University
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