Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Brittany Michelman

Honolulu

Summary

Detail-oriented assistant experienced in customer service, data entry, and administrative support. Very organized with strong interpersonal and communication skills. Proven ability to work efficiently under pressure and meet tight deadlines while maintaining a positive and professional attitude.

Overview

10
10
years of professional experience

Work History

Administrative Assistant

Bobcat Of Honolulu
01.2024 - Current
  • Manage incoming calls while providing information or transferring callers to appropriate personnel.
  • Create spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Created and manage social media pages.
  • Monitor new inventory and input into our POS system.
  • Create invoices for sales made.
  • Monitor accounting system and process payments.
  • Complete any tasks requested by owner.

PIP Claims Preparation Clerk

Geico Insurance
04.2018 - 03.2023
  • Updated databases and company files with current data
  • Answered phones in a courteous manner while providing excellent customer service.
  • Completed data entry tasks with strong focus on accuracy and data integrity
  • Scanned documents into digital formats ensuring accuracy of content.
  • Requested information from internal or external sources to complete and validate claims
  • Assisted department personnel in completion of routine tasks to meet deadlines
  • Reviewed Police Reports and updated files
  • Prepared files for attorneys and external insurance companies.

Receptionist

Geico
05.2015 - 04.2018
  • Delivered exceptional customer service by offering requested information and independently resolving issues
  • Greeted visitors in a friendly and professional manner while directing them appropriately.
  • Provided excellent customer service to ensure satisfaction.
  • Processed customer payments accurately and efficiently.
  • Prepared deposits according to established procedures.
  • Received and distributed incoming mail, messages and packages to appropriate individuals.
  • Kept reception and common areas clean and tidy.

Education

HIGH SCHOOL DIPLOMA -

Castle High School
Kaneohe, HI
06.2005

Skills

  • Detail-oriented
  • Customer service
  • Data entry
  • Administrative support
  • Interpersonal skills
  • Communication skills
  • Accuracy
  • Multitasking
  • Time management
  • Computer skills
  • Independent worker

References

Shirley Mesi-Geico

Claims Supervisor

808-591-5715


Jessica Sherlock-Geico

PIP claims adjuster 

808-392-4035

Timeline

Administrative Assistant

Bobcat Of Honolulu
01.2024 - Current

PIP Claims Preparation Clerk

Geico Insurance
04.2018 - 03.2023

Receptionist

Geico
05.2015 - 04.2018

HIGH SCHOOL DIPLOMA -

Castle High School

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