Brittany Mitchell
Dallas,GA
Summary
Experienced front desk coordinator with strong communication skills and a proactive approach to guest relations. Skilled in managing daily front desk operations to ensure a seamless experience for patients. Demonstrated ability to efficiently handle multiple tasks while maintaining a welcoming and organized environment. Committed to exceeding expectations and providing exceptional service to all guests.
Overview
13
13
years of professional experience
Work History
Front Desk Coordinator
Braces Braces
05.2023 - Current
- Managed patient check-in/out, collected payments and verified insurance coverage
- Assisted patients with scheduling and rescheduling appointments
- Built strong relationships with patients, providing exceptional customer service and follow-up
- Collaborated with team members to address guest needs and ensure seamless operations.
- Read and responded to emails, answered telephone calls on multi-line phone system and transferred callers.
- Updated client records accurately and efficiently, ensuring data integrity within the system.
- Provided administrative support to management staff, contributing to overall office productivity.
Restaurant Server
Swan coach house
Atlanta, Ga
03.2015 - 05.2023
- Provided superior quality service to ensure highest satisfaction levels among guests.
- Prioritized multiple tasks in dynamic environment and stayed calm and composed.
Restaurant Server
Texas roadhouse
Hiram, GA
01.2012 - 07.2015
- Greeted and accommodated guests, building positive experience from first interaction.
- Provided superior quality service to ensure highest satisfaction levels among guests.
Education
High School Diploma -
05.2009
Skills
- Attention to detail
- Ability to multitask
- Strategic issue resolution
- Problem-solving skills
- Administrative support
- Organizational skills
Timeline
Front Desk Coordinator
Braces Braces
05.2023 - Current
Restaurant Server
Swan coach house
03.2015 - 05.2023
Restaurant Server
Texas roadhouse
01.2012 - 07.2015