Brittany Myers
Weis Pharmacy
17
years of professional experience
1
Certification
I am a detail-oriented licensed Pharmacy Technician. With experience in collaborating with pharmacists and healthcare teams to optimize patient care. Skilled in accurately preparing, labeling, and dispensing medications while fostering customer relationships to enhance trust and satisfaction.
Work History
Pharmacy Technician
1 Year 5 Months- Assisted pharmacists in medication management and patient consultations, enhancing customer service quality.
- Set up and modified patient profiles to include current medications and insurance details.
- Enhanced patient care by accurately filing prescriptions under pharmacist supervision.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Entered and processed patients' prescriptions into internal system.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Pharmacy Technician
1 Year 4 Months- Assisted Pharmacist in daily operations by performing various tasks, including medication preparation and patient consultations.
- Interpret and enter prescriptions.
- Work under the supervision of a Pharmacist
- Answered, resolved, and triaged inbound inquiries to ensure timely patient support.
- Managed 3rd party insurance claims and addressed related issues to facilitate patient access to medications.
- Answers, resolves and triages inbound inquiries.
Call Center Customer Service Representative
7 Months- Answered phone calls and addressed caller inquiries about appointments and general information, enhancing customer satisfaction
- Obtain, enter and verify insurance and patient demographic information
- Directed calls to appropriate departments
- Route calls to relevant department or personnel
- Obtained, entered, and verified insurance and patient demographic information to ensure accurate records and streamline patient processing
- Completed additional tasks as needed
Lead Food Service Worker
4 Years- Scheduled and assigned daily work tasks to food service team, overseeing timely completion to ensure operational efficiency
- Trained and guided staff in job duties and adherence to food safety and sanitation procedures, enhancing compliance standards
- Prepare and build food items according to standardized recipes and directions
Member Services
11 Months- Answer/transfer calls
- Process returns and check out members
- Sign members up for memberships
- Process credit applications
- Look up accounts
- Assist members with needs
Data Entry
1 Year 7 Months- West Chester, PA
- CTDI
- Cleaned and screened cable boxes for refurbishment, ensuring quality standards were met.
- Scotts Company
- Data Entry
- Creating shipments
- Entering comments, dates, times, contact person etc.
- Using a system called SAP (system, applications and products)
- Filing paperwork by carrier
- Making phone calls to schedule appointments
- Handing out paperwork to the drivers
- Using excel to calculate the cost for shipments
- CPI
- Testing bill acceptors
- Handling money of different currencies
- Putting results into an Excel spreadsheet
Cashier/Returns
3 Years 3 Months- Checking out customers, fast and accurately.
- Processing returns and Return to Vendor transactions (RTV).
Student Worker
1 Month- Cleaning residence halls
Cashier/Stocker
1 Year 4 MonthsCashier/Returns
2 MonthsFront Desk Associate
1 Year 10 Months- Fielding a high volume of phone calls and scheduling patient appointments
- Checked in and out patients, ensuring accurate appointment records and patient flow
- Greeting patients, vendors, and other visitors to our offices
- Answering patient questions and providing assistance and directions when necessary
- Verifying insurance
- Posting patient charges and payments
- Working as part of a multi-faceted team to help efficiency in the office
- Organized and categorized documents in filing system to improve accessibility, which includes reaching and bending
Education
Bachelor's - Business Management
Online Campus
Associate's degree - Business Administration
Liberal Arts - Business Administration
Skills
Pharmacy operations
Prescription management
Medical terminology
Customer service
Data analysis skills
Microsoft 365
Time management
Organizational skills
Conflict management
Communication skills
Certification
- Licensed Pharmacy Technician
Timeline
Pharmacy Technician
Weis Pharmacy
03.2025 - CurrentRead More
Front Desk Associate
Eye Associates of Lancaster
10.2024 - 2025Read More
Pharmacy Technician
Rite Aid Pharmacy
10.2022 - 02.2024Read More
Call Center Customer Service Representative
Orthopedic Associates of Lancaster, LTD
01.2020 - 08.2020Read More
Lead Food Service Worker
Aramark
01.2016 - 01.2020Read More
Member Services
Sams Club
02.2015 - 01.2016Read More
Data Entry
Adecco Employment Services
06.2013 - 01.2015Read More
Student Worker
Thaddeus Stevens College of Technology
09.2011 - 10.2011Read More
Cashier/Returns
The Home Depot
02.2010 - 05.2013Read More
Cashier/Returns
Best Buy
11.2009 - 01.2010Read More
Cashier/Stocker
Wine and Spirits
05.2009 - 09.2010Read More
Thaddeus Stevens College of Technology
Associate's degree from Business Administration
Read More
University of Phoenix
Bachelor's from Business Management
Read More
Delaware County Community College
Liberal Arts from Business Administration
Read More