Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
12
12
years of professional experience
2018
2018
years of post-secondary education
1
1
Certification
Work History
Certified Medical Assistant
Digestive Health Specialists, P.A.
King, North Carolina
12.2019 - Current
Assisted physicians during patient examinations and procedures.
Recorded patient medical histories and vital signs accurately.
Managed appointment schedules and coordinated patient flow efficiently.
Assisted in the preparation and maintenance of endoscopy equipment, ensuring a sterile and efficient environment.
Performed polyp removal and biopsy collection during endoscopic procedures, contributing to accurate diagnoses.
Conducted clinic duties to facilitate smooth patient flow and clinic functionality.
Performed routine monthly checks on medical equipment to maintain operational efficiency and safety.
Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Educated patients about medications, procedures and physician's instructions.
Scheduled appointments for patients via phone and in person.
Janitor
The Budd Group
Tobaccoville, North Carolina
09.2016 - 05.2019
Maintained cleanliness and sanitation in assigned areas daily.
Operated cleaning equipment to ensure efficient surface care.
Restocked supplies to support continuous janitorial operations.
Assisted in training new staff on cleaning protocols and safety measures.
Reported safety hazards and maintenance issues to management immediately.
Followed established procedures for waste disposal and recycling efforts.
Sweep, mop and vacuum floors of all areas.
Clean and sanitize restrooms, sinks, countertops and other surfaces.
Empty wastebaskets and trash containers.
Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
Ensure that all spills are cleaned up immediately to prevent any accidents from occurring.
Move furniture, equipment, boxes or other items as requested by supervisors or clients.
Dietary Aide
Village Care of King
King, Nc
08.2013 - 07.2016
Prepared and served nutritious meals to residents following dietary guidelines.
Assisted in maintaining cleanliness of dining areas and kitchen facilities.
Collaborated with kitchen staff to ensure timely meal delivery for residents.
Monitored food inventory and reported shortages to management promptly.
Supported dietary restrictions by accurately labeling food items for residents.
Engaged with residents during meal times to enhance social interaction.
Followed safety protocols for food handling and sanitation consistently.
Participated in training new staff on dietary procedures and best practices.
Set up trays and food service carts to deliver food to residents.
Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
Cleaned and sanitized kitchen equipment and surfaces.
Maintained a safe working environment by following all safety protocols.
Treated patients and team members with dignity and respect.
Delivered snacks to nurse station for distribution to specific residents.
Monitored expiration dates on products and disposed of any spoiled or expired foods.
Education
Associate of Applied Science - Certified Medical Assistant
Forsyth Technical Community College
Winston-Salem, NC
08.2016 - 12.2019
West Stokes High School
King, Nc
Skills
Patient care
Medical records management
Vital sign monitoring
Endoscopy assistance
Injection administration
Appointment scheduling
Healthcare compliance
Inventory management
Equipment maintenance
Quality assurance
Effective communication
Attention to detail
Time management
Patient education
Patient documentation
Multitasking and organization
Electronic health records
Sterilization techniques
Clinical applications
HIPAA compliance
Infection control
Medical terminology
Trustworthy companion
Endoscope maintenance
Equipment troubleshooting
Specimen preparation
Endoscopy room setup
Patient positioning
Specimen collection
Room preparation
Procedure assistance
High-level disinfection
Certification
CMA AAMA
Affiliations
Spending time outside with my two boys
Reading
Listening to podcasts while reorganizing/cleaning
Languages
English
Professional
References
References available upon request.
Timeline
Certified Medical Assistant
Digestive Health Specialists, P.A.
12.2019 - Current
Janitor
The Budd Group
09.2016 - 05.2019
Associate of Applied Science - Certified Medical Assistant