Brittany Patterson
Groveland,FL
Summary
Professional with high standards and strong background in maintaining cleanliness and hygiene. Known for reliable and thorough cleaning practices, contributing to healthier environment. Team-oriented with focus on collaboration and adaptability to meet changing needs. Skilled in using cleaning tools and following safety procedures.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cleaner
Self
Groveland, FL
12.2023 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Used time management and efficient cleaning methods to meet deadlines.
Assistant Daycare Provider
Shelly Warren, Daddys House Daycare
Groveland, FL
03.2022 - 09.2023
- Maintained a clean, organized, and inviting daycare space to promote a positive atmosphere for children.
- Supported staff training initiatives aimed at enhancing overall daycare service quality, including attending mandatory workshops or professional development courses.
- Aided in keeping supplies replenished and organizing materials needed for various learning activities throughout the day.
- Provided homework assistance to school-aged children attending the daycare after school hours, promoting academic success outside the classroom setting.
Shift Leader
Dunkin' Donuts
Minneola, FL
10.2021 - 02.2022
- Enforced company policies and regulations with employees.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
Church Thrift Store
Shelly Warren, Daddy's House
Groveland, FL
12.2019 - 11.2020
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
Shift Leader
Dunkin' Donuts
Groveland, FL
08.2019 - 11.2019
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
One Year Old Teacher
Imagination Station
Groveland, FL
10.2018 - 08.2019
- Supported language development by reading stories, singing songs, and engaging in conversations with the one-year-olds daily.
- Managed classroom supply inventory to ensure availability of necessary resources for successful implementation of lessons plans consistently.
- Improved student behavior by establishing clear classroom expectations and implementing consistent consequences.
- Maintained a safe and nurturing learning environment by adhering to strict health guidelines, including proper sanitation practices and timely diaper changes.
- Promoted fine motor skills development through hands-on activities such as finger painting, playdough manipulation, and puzzles completion.
Donut King
Donut King
Minneola, FL
05.2018 - 08.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Crew Member
Dunkin Donuts & Baskin Robbins
Groveland, FL
09.2017 - 03.2018
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Education
Integrity Christian Academy
Groveland, FLSkills
- Customer service
- Time management
- Team collaboration
- Reliability and punctuality
- Problem-solving
- Professional appearance
- Complex Problem-solving
- Verbal and written communication
- Multitasking and organization
- Positive attitude
- Team leadership
Certification
Serve-Safe certified
Languages
English
Native or Bilingual
Interests
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Reading
- Volunteering
- Knitting and Crocheting
- Homelessness Outreach
- Growing herbs, vegetables, or fruits in home gardens
- Drawing and Painting
- Running
Timeline
Cleaner
Self
12.2023 - Current
Assistant Daycare Provider
Shelly Warren, Daddys House Daycare
03.2022 - 09.2023
Shift Leader
Dunkin' Donuts
10.2021 - 02.2022
Church Thrift Store
Shelly Warren, Daddy's House
12.2019 - 11.2020
Shift Leader
Dunkin' Donuts
08.2019 - 11.2019
One Year Old Teacher
Imagination Station
10.2018 - 08.2019
Donut King
Donut King
05.2018 - 08.2018
Crew Member
Dunkin Donuts & Baskin Robbins
09.2017 - 03.2018
Integrity Christian Academy