Brittany Phillips
Jacksonville,FL
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Hardworking Customer Service Cashier bringing hands-on customer service experience. Accomplished at providing prompt and efficient service to in-store patrons.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Krystals Resturant
Jacksonville, FL
02.2021 - 08.2022
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed sales transactions to prevent long customer wait times.
- Worked closely with front-end staff to assist customers.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Answered product questions with up-to-date knowledge of sales and store promotions.
Customer Service Representative
Family Dollar
Jacksonville, FL
08.2021 - 01.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Warehouse Associate
Amazon
Jacksonville, FL
01.2021 - 11.2021
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Compiled, sorted and filed records of product orders, business transactions and other activities.
Education
High School Diploma -
Andrew Jackson High School
Jacksonville, FL05.2022
Skills
- Cash Handling
- Customer Service
- Cooperative Attitude
- Recordkeeping and Bookkeeping
- Team building
- Self-Motivated
- Good Telephone Etiquette
- Excellent Communication
- Organization and Time Management
Certification
- Certified Medical Administrative Assistant (CMAA)
Timeline
Customer Service Representative
Family Dollar
08.2021 - 01.2022
Cashier
Krystals Resturant
02.2021 - 08.2022
Warehouse Associate
Amazon
01.2021 - 11.2021
High School Diploma -
Andrew Jackson High School
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