Brittany Rader
Brazil,IN
Summary
Driven professional with a strong background in customer service and cash management, honed at TA Petro and Pilot. Excelled in enhancing customer satisfaction and team performance through effective conflict resolution and staff training. Demonstrated reliability, excellent communication skills, and a commitment to high-quality service delivery, ensuring operational excellence and improved business outcomes.
Overview
1
1
year of professional experience
Work History
Cashier
TA Petro
01.2024 - 05.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Manager
Pilot
04.2023 - 01.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
High School Diploma -
Northview
Brazil, IN05.2004
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Cleaning and sanitizing
- Customer service excellence
- Money Handling
- Reliability and punctuality
- Cash handling and management
- Customer Relations
- Cash Register Operation
- Written and verbal communication
- Order Taking
- Cash Management
- Basic Math Competence
- Cash handling expertise
- Payment Processing
- Product restocking
- Product Knowledge
- Refunds and exchanges
- Cash Drawer Balancing
- Merchandise Restocking
- Refund handling
- Staff Training
- ID Verification
Timeline
Cashier
TA Petro
01.2024 - 05.2024
Manager
Pilot
04.2023 - 01.2024
High School Diploma -
Northview
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