Brittany Reed
Houston,TX
Summary
Dynamic professional with a proven track record in enhancing customer experiences and driving sales, notably at Eddie V’s Prime Seafood. Expert in targeted sales approaches and interpersonal communications, I excel in creating memorable events and leading teams to success. Achieved Sales Leader status, demonstrating exceptional customer relations and a high-energy, positive attitude.
Overview
7
7
years of professional experience
Work History
Private Event Specialist
Freelance Bartender
Houston, TX
12.2021 - Current
- Provide professional and tailored beverage services for private events, including weddings, corporate gatherings, and parties
- Offer exceptional customer service, creating a seamless and enjoyable experience for guests
- Handle all aspects of drink preparation and service with efficiency, attention to detail, and professionalism
- Adapt to different event sizes, styles, and client preferences, ensuring a personalized bar service for each occasion
Sales and Customer Service Specialist
Eddie V’s Prime Seafood
Houston, TX
09.2020 - Current
- Cultivated a loyal clientele and enhanced guest service through expert management of bar area operations and personalized customer interactions
- Coordinated and managed private events, showcasing exceptional organizational skills and attention to detail
- Demonstrated leadership by organizing team operations and training employees, contributing to a collaborative and efficient work environment
Sales and Customer Service Expert
Bootleggers and Pizza Parlor
New Braunfels, TX
07.2018 - 06.2020
- Developed and launched a new revenue stream by hosting private events, overseeing the entire process from client negotiation and sales to event execution and teardown
- Supervised front-of-house operations, ensuring efficient service and training of staff
- Assisted the manager with inventory management, ensuring optimal stock levels and accurate tracking
Bartender and Server
Moonshine and Ale
New Braunfels, TX
01.2018 - 06.2019
- Opened and closed the bar, ensuring proper setup and security protocols were followed
- Supervised catering and private events, ensuring smooth service and client satisfaction
- Contributed to the development and implementation of a new hire training program
- Achieved Sales Leader status after one quarter of training, maintaining top performance for the following 12 months
Education
Associate's Degree - Mass Communication
TEXAS STATE UNIVERSITY
05.2019
Skills
- Team Leadership
- Targeted Sales Approaches
- Customer-Centric Upselling Strategies
- Effective Public Speaking
- Customer Relations
- Interpersonal Communications
- Critical Thinking
- Interpersonal Awareness
- High Energy with a Positive Attitude
Timeline
Private Event Specialist
Freelance Bartender
12.2021 - Current
Sales and Customer Service Specialist
Eddie V’s Prime Seafood
09.2020 - Current
Sales and Customer Service Expert
Bootleggers and Pizza Parlor
07.2018 - 06.2020
Bartender and Server
Moonshine and Ale
01.2018 - 06.2019
Associate's Degree - Mass Communication
TEXAS STATE UNIVERSITY
Similar Profiles
Rosa GibbonsRosa Gibbons
Casa Valencia at Server/bartenderCasa Valencia at Server/bartender
Kyra GibsonKyra Gibson
Pappadeaux Seafood Kitchen at Bartender/TrainerPappadeaux Seafood Kitchen at Bartender/Trainer
Hector MarreroHector Marrero
2 Brother's Steak House at Bartender2 Brother's Steak House at Bartender
Elizabeth MorganElizabeth Morgan
Peer Mentor at University of Houston-Clear Lake Student Success CenterPeer Mentor at University of Houston-Clear Lake Student Success Center
Jeffrey SanchezJeffrey Sanchez
Inspector at Phoenix Technology, INCInspector at Phoenix Technology, INC