Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Brittany Ritter

Rochester,IN

Summary

Dynamic sales associate with a proven track record at Kory Arvin State Farm, excelling in customer service. Leveraged meticulous attention to detail and effective time management to enhance client retention and satisfaction. Successfully educated clients on insurance products, fostering strong relationships and driving business growth. Known for effective communication and multitasking skills.

Overview

7
7
years of professional experience

Work History

Sales Associate

Kory Arvin State Farm
Monticello, IN And Remote
06.2014 - 04.2019
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Managed time efficiently by prioritizing tasks effectively resulting in enhanced productivity levels.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Enhanced client retention with consistent follow-ups and timely policy reviews.
  • Sold auto, home, life, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
  • Educated clients on insurance policies and procedures.

Sole Proprietor

Brittany Ritter Cleaning Service
Monticello, IN
01.2012 - 04.2014
  • Managed weekly cleaning operations, ensuring high standards of cleanliness and customer satisfaction.
  • Developed customized cleaning plans based on client preferences and requirements.
  • Coordinated scheduling and logistics for cleaning appointments to maximize efficiency.
  • Maintained accurate financial records, tracking expenses and income for business growth.

Education

High School Diploma -

Penn Foster
Remote
06-2005

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Excellent people skills
  • Data entry
  • Appointment scheduling
  • Meticulous attention to detail

Accomplishments

Completed Kaplan College prelicensing education and was licensed in the state of Indiana to sell Property and Casualty, Life and Health Insurance policies.

Timeline

Sales Associate

Kory Arvin State Farm
06.2014 - 04.2019

Sole Proprietor

Brittany Ritter Cleaning Service
01.2012 - 04.2014

High School Diploma -

Penn Foster
Brittany Ritter