Determined Esthetics Student with professional and well-mannered demeanor. Excellent interpersonal and organizational abilities. Trained in facials and hair removal with focus on microdermabrasions and speed waxing.
Overview
5
5
years of professional experience
Work History
Server Trainer
Punch Bowl Social
06.2021 - 01.2023
Trained new team members on restaurant procedures, menu items, and performance strategies.
Instructed servers on proper techniques for taking orders, serving food and providing customer service.
Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
Taught servers to memorize menu ingredients and provide information on preparation methods.
Server Shift Leader
Star Crab
05.2018 - 01.2021
Oversaw daily operations of service team, delegated tasks, and trained new staff.
Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Kept register accurate through correct billing, payment processing, and cash management practices.