Brittany Ross
Orange Park
Summary
Responsible employee proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Recent graduate with foundational knowledge in Sterile Processing and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Cashier
Dollar General
08.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Sterile Processing Externship
HCA Florida Orange Park
08.2024 - 09.2024
- Increased student comprehension by implementing interactive and hands-on learning activities.
- Used and implemented career-focused knowledge of anatomy, terminology and instrumentation to establish a more advanced comprehension of employee role in a Sterile Processing profession.
- Followed established departmental guidelines and safety procedures.
- Developed strong interpersonal and communication skills by collaborating with all types of personalities in various situations.
- Took and followed detailed directions from others.
- Maintained tidy and organized environment to comply with cleanliness standards.
- Ensured proper sterilization of delicate surgical tools by implementing a thorough inspection process prior to release for use in the operating room.
- Enhanced patient safety through strict adherence to infection control protocols and guidelines.
- Followed safety protocols and precautions for safe and hazard-free work environment.
Cashier
Family Dollar
11.2008 - 02.2009
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Cashier
Dollar General
09.2008 - 11.2008
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
High School Diploma -
Edward H White High School
JacksonvilleSterile Processing Technician Training - Sterile Processing
Concorde Career Institute
Jacksonville 05.2024 - 05.2024
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Cleaning and sanitizing
- Reliability and punctuality
- Customer Relations
- Professionalism and Courtesy
- Conflict Resolution
Certification
HSPA Certification ID# 651532
Provisional Certified Registered Central Service Technician
Effective 10/23/2024 Expires 4/23/2025
Timeline
Cashier
Dollar General
08.2024 - Current
Sterile Processing Externship
HCA Florida Orange Park
08.2024 - 09.2024
Sterile Processing Technician Training - Sterile Processing
Concorde Career Institute
05.2024 - 05.2024
Cashier
Family Dollar
11.2008 - 02.2009
Cashier
Dollar General
09.2008 - 11.2008
High School Diploma -
Edward H White High School
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