Brittany Smith
Saint Paul,VA
Summary
Dynamic professional with a proven track record in staff supervision and inventory management, notably at VA ABC Virginia Alcoholic Beverage Control Authority. Excelled in enhancing customer service and sales strategies, leading to significant improvements in customer satisfaction. Skilled in POS system operation and adept at resolving customer complaints, demonstrating a strong blend of technical and interpersonal skills.
Overview
5
5
years of professional experience
Work History
Lead Sales Associate
VA ABC Virginia Alcoholic Beverage Control Authority
07.2023 - Current
- Manage sales floors and timely opening and closing of store following proper procedures for premises safety.
- Maintain current knowledge of all products within the store and ways of applying it while servicing customers. Process customer requests for stocked and non-stocked merchandise.
- Provide support to the onboarding and continued training of sales associates and lead and model selling and customer service experience standards.
- Complete banking procedures and bank deposits (cash accountability, store security)
Pharmacy Technician
Food City Pharmacy
10.2021 - 05.2023
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted, measured and compounded medications following standard procedures.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Pharmacy Technician
Ernie's Drug
11.2019 - 10.2021
- Tracking inventory.
- Educating patients and caregivers on the appropriate use of medication, including frequency and method of intake or application.
- Undertaking administrative tasks such as record-keeping as assigned by a Physician or facility manager from time to time.
- Maintaining records by recording and filing the prescriptions and orders of Physicians.
Education
No Degree - Pharmacy
Russell County Career And Technology Center
Lebanon11.2019
Skills
- Staff Supervision
- Managing inventory levels
- Customer Service
- Sales strategy
- Sales Promotions
- POS System Operation
- Investigating and resolving customer complaints
Timeline
Lead Sales Associate
VA ABC Virginia Alcoholic Beverage Control Authority
07.2023 - Current
Pharmacy Technician
Food City Pharmacy
10.2021 - 05.2023
Pharmacy Technician
Ernie's Drug
11.2019 - 10.2021
No Degree - Pharmacy
Russell County Career And Technology Center
Similar Profiles
Cindy WilliamsCindy Williams
Store Manager at VA ABC Virginia Alcoholic Beverage Control AuthorityStore Manager at VA ABC Virginia Alcoholic Beverage Control Authority
Lisa JudgeLisa Judge
Sales Associate at VA ABC Virginia Alcoholic Beverage Control AuthoritySales Associate at VA ABC Virginia Alcoholic Beverage Control Authority
Patricia A DavisPatricia A Davis
Manager Assistant, Assistant Store Manager at Virginia Alcoholic Beverage Control AuthorityManager Assistant, Assistant Store Manager at Virginia Alcoholic Beverage Control Authority