Brittany Smith
Vero Beach,FL
Summary
Proven customer service expert with a track record of enhancing customer satisfaction at Regency Park. Demonstrated work ethic and integrity, alongside strong skills in POS systems and customer assistance. Achieved notable improvements in service efficiency and customer loyalty through active engagement and empathy.
Overview
2025
2025
years of professional experience
Work History
Cashier
Dollar Tree Distribution Center
Cashier/server
Toojays
Vero Beach, FL
01.2018 - Current
Housekeeping Room Attendant
Comfort Inn & Suites
Vero Beach, FL
04.2017 - 01.2018
- Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.
- Handled requests for extra linens, toiletries and other supplies.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
Server
Regency Park
Vero Beach, FL
08.2012 - 09.2015
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Performed cash, card, and check transactions to complete customer purchases.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Built relationships with customers to encourage repeat business.
- Used POS system to enter orders, process payments and issue receipts.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Education
Sebastian River Highschool
Sebastian, FLSkills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
Timeline
Cashier/server
Toojays
01.2018 - Current
Housekeeping Room Attendant
Comfort Inn & Suites
04.2017 - 01.2018
Server
Regency Park
08.2012 - 09.2015
Cashier
Dollar Tree Distribution Center
Sebastian River Highschool