Dedicated and compassionate professional with hands on experience supporting individuals in transportation, childcare, and special needs settings. Committed to providing quality patient care, teamwork, and contributing to a positive environment.
Overview
9
9
years of professional experience
Work History
Transportation Dispatcher
Gogo Medical Transport
10.2022 - Current
Managed a multi-line phone system, handling high volume of incoming calls from patients, caregivers, and healthcare facilities.
Scheduled and coordinated daily transportation appointments for patients traveling to medical visits.
Verified patient information, appointment times, and destinations to ensure accurate documentation and service coordination.
Administrative Assistant
Community Action Partnership
07.2019 - 08.2022
Managed incoming calls from clients, providing information on eligibility requirements and application process for utility and energy assistance programs.
Reviewed and processed client applications, verifying documentation and determining approval denial status based on program guidelines.
Maintained accurate and organized client records and files, ensuring all documentation was completed and up to date.
Assisted clients with completing forms to ensure accurate and timely submission of applications.
Youth Program Assistant
Boys and Girls Club
01.2017 - 03.2019
Supervised and supported groups of children ensuring a safe and organized environment.
Communicated with parents and staff regarding daily activities, behavior, and program updates.
Assisted with planning and leading activities.
Provided positive support and guidance to children, building trust and strong interpersonal relationships.
Education
Associate of Science - AAT in Psychology, AA Social Behavior Sciences
Mt. San Antonio College
Timeline
Transportation Dispatcher
Gogo Medical Transport
10.2022 - Current
Administrative Assistant
Community Action Partnership
07.2019 - 08.2022
Youth Program Assistant
Boys and Girls Club
01.2017 - 03.2019
Associate of Science - AAT in Psychology, AA Social Behavior Sciences