Brittany Strickland
Med 360 urgent care
Reform
2
years of professional experience
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Work History
Medical Receptionist
11 Months- Managed patient check-in and appointment scheduling for efficient workflow.
- Maintained accurate patient records using electronic health record systems.
- Coordinated communication between medical staff and patients to enhance service delivery.
- Assisted with insurance verification processes to ensure coverage accuracy.
- Resolved patient inquiries and concerns promptly, fostering positive relationships with the community.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed multi-line phone system and pleasantly greeted patients.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
Medical receptionist
2 Years- Manage patient scheduling, ensuring smooth clinic operations and enhanced patient satisfaction.
- Efficiently handle patient inquiries, contributing to improved communication and service quality.
- Maintain accurate patient records, supporting confidentiality and streamlined data management.
- Process insurance verifications, handle billing inquiries, and optimize scheduling system to reduce patient wait times and enhance clinic workflow.
- Partner with medical staff to streamline patient flow, resolve scheduling conflicts, and maintain efficient communication between departments.
Education
GED
Skills
Task Delegation
Decision Making
Complaints Handling
Problem Solving
Communication
Attention to Detail
Self Motivation
Reliability
Team Collaboration
Time Management
Medical terminology
Appointment scheduling
Telephone etiquette
Front desk operations
Microsoft office
Timeline
Medical Receptionist
ExperCARE Urgent Care
09.2025 - CurrentRead More
Medical receptionist
Med 360 urgent care
08.2024 - CurrentRead More
GED
Read More