Brittany Vaughan
Durant,OK
Summary
Proven leader with a track record of enhancing team performance and customer satisfaction at Choctaw Casino. Excelled in operations management and staff development, driving sales growth through effective employee motivation and stringent food safety practices. Achieved notable increases in efficiency and service quality, demonstrating a commitment to excellence and innovation in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Assistant General Manager
Freddys Frozen Custard
01.2025 - Current
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
Cook2
Choctaw Casino
08.2024 - 01.2025
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Cook1
Choctaw Casino
07.2022 - 08.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Education
N/A - Business
Everest College
OnlineHigh School Diploma -
Fivay Highschool
Hudson, FL06.2013
Skills
- Staff management
- Inventory control
- Operations management
- Staff development
- Employee relations
- Food safety and sanitation
- Scheduling
- Customer service management
- Employee motivation
Timeline
Assistant General Manager
Freddys Frozen Custard
01.2025 - Current
Cook2
Choctaw Casino
08.2024 - 01.2025
Cook1
Choctaw Casino
07.2022 - 08.2024
N/A - Business
Everest College
High School Diploma -
Fivay Highschool