Brittany Waddell
Mesa,AZ
Summary
To obtain a position in a progressive organization that offers opportunities for advancement. I am very interested in obtaining a position within your company.
Overview
11
11
years of professional experience
Work History
Dispatcher
Wholesale Express
Gilbert, AZ
06.2022 - Current
- Assisting transportation providers schedule route and dispatch, also with any issue.
- Monitor providers timeline for pickup and delivery of vehicles.
- Communicating to external customers and senior account mangers via phone and email.
Dispatcher – Centralized Support
Carvana
Tempe, AZ
08.2021 - 06.2022
- Assist and monitor Carvana Vehicle Transporters and Customer Advocates with their equipment, inventory vehicles, inventory and trucking applications, inclement weather, and site logistics.
- Communicate to internal and external customers while properly documenting all contact and actions.
- Assist with training new employees on department processes and procedures
Customer Service, Facilities Coordinator, Travel Coordinator Air Operations
Logisticare Solutions
Phoenix, AZ
01.2015 - 08.2021
- Schedule, route, and dispatch trips to all manner of providers. Work with transportation providers and health care facilities to resolve problems.
- Complete all documentation and process tasks associated with mileage mapping and application procedures if responsible for volunteer/independent drivers and mileage reimbursement programs
Education
Graduate - undefined
Arcadia High School
Phoenix, AZ06.2005
Skills
- Managing and supervising personnel
- Customer Service and phone skills
- Filing and Organization
- Microsoft Office suite of programs
LANGUAGES
English
Awards
Associate of the Month several times while in my roll of Customer Service Rep
Timeline
Dispatcher
Wholesale Express
06.2022 - Current
Dispatcher – Centralized Support
Carvana
08.2021 - 06.2022
Customer Service, Facilities Coordinator, Travel Coordinator Air Operations
Logisticare Solutions
01.2015 - 08.2021
Graduate - undefined
Arcadia High School