Brittany Watson
La Porte,TX
Summary
Dynamic professional with extensive experience in restaurant operations at Denny's Corp, excelling in team training and crew coordination. Proven ability to enhance customer satisfaction through effective service delivery and strong rapport-building skills. Adept at policy implementation and inventory management, ensuring seamless operations in high-pressure environments.
Overview
10
10
years of professional experience
Work History
Server/ Manager
Dennys Corp
La Porte, TX
08.2024 - 04.2025
- Supported daily operations by ensuring cleanliness and organization of dining areas.
- Learned menu items and drink offerings to provide accurate recommendations to guests.
- Contributed to inventory management by monitoring stock levels and placing orders as needed.
- Adapted quickly to high-pressure situations, maintaining service quality during busy periods.
- Collaborated with kitchen staff to ensure timely food delivery and address guest concerns promptly.
- Engaged with customers to build rapport, enhancing loyalty and repeat business opportunities.
- Trained servers on order management, food service quality and how to build rapport with guests.
Sales Associate
Bath & Body Works
07.2024 - 08.2024
- Assisted customers in identifying and purchasing products, enhancing overall shopping experience.
- Maintained knowledge of store promotions and merchandise to effectively communicate with customers.
- Processed transactions accurately and efficiently, ensuring customer satisfaction and loyalty.
- Organized product displays to highlight new arrivals and seasonal promotions, driving sales engagement.
Server
Wael’s Mediterranean
Webster, TX
08.2017 - 10.2017
- Provided exceptional customer service, ensuring guest satisfaction and timely order delivery.
- Collaborated with kitchen staff to coordinate efficient meal preparation and service flow.
- Assisted in training new servers on menu items, service protocols, and operational procedures.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Handled cash transactions accurately while processing orders through point-of-sale system.
- Adapted quickly to high-pressure situations during peak hours, maintaining composure and efficiency.
Server
Roux House
League City, TX
02.2017 - 08.2017
- Provided exceptional customer service, ensuring guest satisfaction and timely order delivery.
- Collaborated with kitchen staff to coordinate efficient meal preparation and service flow.
- Assisted in training new servers on menu items, service protocols, and operational procedures.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Handled cash transactions accurately while processing orders through point-of-sale system.
- Adapted quickly to high-pressure situations during peak hours, maintaining composure and efficiency.
Daycare Teacher
Double D Love Childcare
La Porte, TX
01.2015 - 06.2015
- Designed and implemented engaging lesson plans tailored to developmental stages of children.
- Supervised daily activities, ensuring safety and compliance with childcare regulations.
- Fostered a nurturing environment that encouraged social and emotional development among children.
- Collaborated with parents to discuss children's progress and address any concerns.
- Maintained cleanliness and organization of classroom materials and play areas for optimal learning conditions.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
Education
High School Diploma -
Academy of Viola Dewalt High School
La Porte, TX04.2015
Skills
- Team Training
- Backup management
- Crew coordination
- Policy implementation
- Restaurant operations
Timeline
Server/ Manager
Dennys Corp
08.2024 - 04.2025
Sales Associate
Bath & Body Works
07.2024 - 08.2024
Server
Wael’s Mediterranean
08.2017 - 10.2017
Server
Roux House
02.2017 - 08.2017
Daycare Teacher
Double D Love Childcare
01.2015 - 06.2015
High School Diploma -
Academy of Viola Dewalt High School