Brittany Wheeler
Queen Creek,AZ
Summary
Detail-oriented and organized Community Manger with 10 years of property management experience. Effective at managing personnel, property and special renovation projects. Dedicated to interacting with leasing and maintenance team to manage on-site activities. Focused on achieving occupancy goals and working closely with clients and decision-makers for various needs. Hardworking and resourceful with a friendly and professional demeanor.
Overview
8
8
years of professional experience
Work History
Community Manager
Greystar
03.2023 - Current
- Directed lease-up operations for Town Germann (209 units).
- Led a four-person leasing and operations team, implementing morale-building strategies, advanced training, and motivational coaching to drive performance and meet lease-up targets.
- Partnered with maintenance staff to ensure timely unit turns, repairs, and property enhancements critical to attracting new residents during lease-up phases.
- Evaluated property conditions while conducting regular inspections of buildings, vacant units and common areas. Recommended improvements to enhance curb appeal and resident satisfaction during initial occupancy periods. Maintained community to market ready ready conditions and expedite move -ins.
Community Manager
Greystar
10.2020 - Current
- Oversaw two communities Espiral (FKA Park Meadow) 225 units and Country Villa 130 Units. Promoted to Rockledge Fairways 310 units.
- Oversaw seven (7)-person team with effective morale-building strategies, cutting-edge training and motivational coaching on established practices, standards and requirements.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management and internal collaboration.
- Inspected buildings, vacant units and common areas regularly to identify repairs needing immediate attention.
- Evaluated property conditions and recommended improvements.
- Collaborated with Service Supervisor during interior renovations and construction.
Community Manager
Greystar
11.2018 - 10.2020
- 310 units
- Effectively managed team of eight (8) maintenance and office personnel.
- Promoted to overseeing two communities Espiral (FKA Park Meadow) and Country Villa.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
- Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management and internal collaboration.
- Collaborated with Service Supervisor during interior renovations and construction.
Community Manager
Greystar
07.2018 - 10.2018
- 176 units
- Oversaw three (3)-person team with effective morale-building strategies, cutting-edge training and motivational coaching on established practices, standards and requirements.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
- Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
- Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
- Collected rental payments from residents and kept meticulous records of delinquent accounts.
- Met with residents to gather information and develop effective solutions.
Assistant Community Manager
Greystar
07.2017 - 06.2018
- Worked with maintenance staff to complete timely repairs and enhancements.
- Received and processed resident payments and updated the system account with the latest information.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins, and move-outs.
- Met with residents to gather information and develop effective solutions.
- Inspected buildings, vacant units, and common areas regularly to identify repairs needing immediate attention.
- Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
- Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
Education
No Degree - General Education
College of The Canyons
Valencia, CASkills
- Violation Resolution and Dispute handling
- Microsoft Excel, Word, Windows and Outlook
- Rent Growth
- Rent Collection
- Tenant and Eviction Laws
- Financial Budgeting and Reporting
- Yardi/Entrata
- RealPage Platforms
- 2020 Greystar Regional Core Value Award for Accountability
- 2023 AMA Nominee for Community Manager of the Year
- 2023 Greystar Regional Core Value Award for Integrity
Timeline
Community Manager
Greystar
03.2023 - Current
Community Manager
Greystar
10.2020 - Current
Community Manager
Greystar
11.2018 - 10.2020
Community Manager
Greystar
07.2018 - 10.2018
Assistant Community Manager
Greystar
07.2017 - 06.2018
No Degree - General Education
College of The Canyons