Brittany Wing
Irmo,SC
Summary
Proven in roles at Braza Do Sul and The Dance Department, I excel in customer service and multitasking, enhancing service standards and operational efficiency. Skilled in phone etiquette, I adeptly balance guest interactions with administrative tasks, significantly contributing to team success without focusing on routine duties.
Overview
6
6
years of professional experience
Work History
Hostess
Braza Do Sul
03.2024 - 08.2024
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, placing take-out orders, and updating reservation logs simultaneously.
- By phone, answered customer questions, placed party reservations, and informed of accurate wait times.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Intern
The Dance Department
09.2018 - 05.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Answered phone calls and greeted parents at the front desk
- Recorded and organized costume sizes for classes.
- Helped teach dances and worked with children in the studio.
Education
Bachelor of Arts - Criminology
University of South Carolina - Columbia
Columbia, SC05.2027
Skills
- Customer Service
- Effective Multitasking
- Patience and Empathy
- Phone Etiquette
- Detail Oriented
Timeline
Hostess
Braza Do Sul
03.2024 - 08.2024
Intern
The Dance Department
09.2018 - 05.2023
Bachelor of Arts - Criminology
University of South Carolina - Columbia
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