Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Yates

Jackson,MS

Summary

Results-driven professional in insurance sales, known for exceptional productivity and efficiency in task completion. Skilled in client relationship management, policy customization, and market analysis. Excel at communication, problem-solving, and adaptability, leveraging these soft skills to meet and exceed sales targets consistently.

Overview

15
15
years of professional experience

Work History

Insurance Agent

Globe Life And Accident Insurance Company
McKinney, Texas
04.2024 - 01.2025
  • Collect payments
  • Go over policies with customers.
  • Customer care

Customer Care Agent

Consensus
California, Virginia
08.2023 - 01.2025
  • Customer care
  • Provided HIPPA law information.
  • Setup accounts for businesses
  • Collections

Customer Service Representative

AT&T
Ridgeland , MS
06.2023 - 01.2024
  • Billing
  • Tech support
  • Customer Service

Retention Specialist

Comcast
Madison , MS
03.2016 - 07.2022
  • Billing concerns
  • Tech support
  • Customer service support

Patient Care Technician

The Blake at Township
Ridgeland, Mississippi
08.2015 - 01.2018
  • Personal Assistant
  • Groom
  • Help with meds intake
  • Chart recording

PCA

Choices for children and family clinic
Jackson , MS
04.2013 - 06.2015
  • Medical Assistance
  • Vitals
  • Chart recording

MHT

Mississippi State Hospital
Pearl , Mississippi
01.2010 - 04.2012
  • Patient care.
  • Help with medication intake.

Education

Associate of Science - Criminal Justice

Hinds Community College
Raymond, MS
05-2013

High School Diploma -

Forest Hill High School
Jackson MS
05-2009

Skills

  • Client assessment
  • Customer follow-up
  • Policy writing
  • Client needs analysis

Timeline

Insurance Agent

Globe Life And Accident Insurance Company
04.2024 - 01.2025

Customer Care Agent

Consensus
08.2023 - 01.2025

Customer Service Representative

AT&T
06.2023 - 01.2024

Retention Specialist

Comcast
03.2016 - 07.2022

Patient Care Technician

The Blake at Township
08.2015 - 01.2018

PCA

Choices for children and family clinic
04.2013 - 06.2015

MHT

Mississippi State Hospital
01.2010 - 04.2012

Associate of Science - Criminal Justice

Hinds Community College

High School Diploma -

Forest Hill High School
Brittany Yates