Brittany Zerby
Continential Realty Corporation - The Edison Lofts
RALEIGH,NC
6
years of professional experience
Leasing professional with strong focus on effective communication, tenant relations, and property management. Proven ability to collaborate with teams, adapt to changing needs, and achieve results. Skilled in leasing, customer service, and resolving tenant issues with diplomacy and efficiency. Reliable and flexible, consistently delivering high-quality outcomes in fast-paced environments.
Work History
Leasing Specialist
8 Months- Developed and maintained positive relationships with residents, fostering a community-oriented environment.
- Coordinated move-ins and move-outs, ensuring seamless transitions for both new and departing residents.
- Maintained accurate records of all leasing activity, providing valuable data for management decision making.
- Organized resident events to foster a sense of community within the property, increasing tenant satisfaction levels.
- Collaborated with maintenance teams to address any issues promptly, ensuring tenant satisfaction and retention.
Restaurant Team Member
3 Years 3 Months- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and loyalty.
- Collaborated with team members to maintain cleanliness and organization of dining area, enhancing overall guest experience.
- Assisted in training new staff on menu items and service protocols, improving team efficiency and performance.
- Managed food preparation processes, adhering to health and safety standards for quality assurance.
Leasing Consultant
1 Year 11 Months- Assisted prospective residents in navigating leasing process and answering inquiries
- Conducted property tours, highlighting amenities and community features to enhance resident interest
- Maintained accurate records of tenant applications and lease agreements in management software
- Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
Social Media Coordinator
2 Years- Developed and executed social media strategies to enhance brand visibility and engagement.
- Managed content calendar, ensuring timely and relevant posts across platforms.
- Analyzed social media metrics to refine and improve outreach effectiveness.
- Trained and oversaw 7 properties on best practices for social media management and content creation.
Education
High School Diploma
Skills
Tenant issue resolution
Leasing reports
Telephone and email etiquette
Training and mentoring
Social media marketing
Timeline
Leasing Specialist
Continential Realty Corporation - The Edison Lofts
12.2025 - CurrentRead More
Restaurant Team Member
Yard House
07.2022 - 10.2025Read More
Leasing Consultant
Rock Companies - Legends Cary Towne
08.2020 - 07.2022Read More
Social Media Coordinator
Rock Companies
07.2020 - 07.2022Read More
Benjamin Franklin At Masonville Cove
High School Diploma
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