Brittany McCobb
Rancho Cucamonga,CA
Overview
12
12
years of professional experience
Work History
Medical Assistant
Loma Linda University Children's Hospital
Loma Linda, CA
01.2024 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Barista
Starbucks
Hesperia, CA
12.2015 - 01.2020
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Ground beans for espresso shots according to individual customer specifications.
Call Center Representative
Automobile Club of Southern California
Costa Mesa, CA
11.2012 - 11.2015
- Adhered strictly to all applicable laws and regulations pertaining to customer privacy rights.
- Developed effective working relationships with team members across multiple departments.
- Attended regular training sessions on updates and changes within the industry or organization.
- Stayed current on relevant product and service offerings as well as competitor pricing models.
- Participated in daily huddles with team members in order to discuss common goals and objectives.
- Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
- Provided accurate information regarding products and services while upselling additional products when appropriate.
Education
Vocational - Medical Assistant
San Joaquin Valley College
Visalia, CA12-2019
High School Diploma -
Covina High School
Covina06-2011
Skills
- Patient-focused care
- Medical office administration
- Check-in coordination
- Intake control
- Phlebotomy
- Simple dressings
Timeline
Medical Assistant
Loma Linda University Children's Hospital
01.2024 - Current
Barista
Starbucks
12.2015 - 01.2020
Call Center Representative
Automobile Club of Southern California
11.2012 - 11.2015
Vocational - Medical Assistant
San Joaquin Valley College
High School Diploma -
Covina High School