Brittany Rashawn Stringer

• Respond to patient queries and concerns to resolve issues in accordance with company policies and procedures, healthcare regulations and dental board standards.
  
• Schedule patient appointments and effectively handled cancellations and last-minute adjustments.
• Manage operations for dental practice, facilitating excellent patient support services, direction and guidance.
  
• Schedule cleanings and dental appointments for patients.
  
• Maintain clean, sterile and positive environment to optimize patient comfort, safety and satisfaction.
• Enter patient data into dental records system and observed all confidentiality rules to maintain patient privacy.
  
• Work with insurance companies and patients to determine best courses of action. Checked daily doctor schedules and verified insurance.
• Ran statements each month to review outstanding balances and identify accounts in need of collection processing.
  
• Check claims for errors, corrected issues and mailed out promptly.
  
• Provide excellent service and attention to customers when face-to-face or through phone conversations.

• Started as a clinic member before moving into management.
• Traveled between multiple offices, managing team members and office schedules.
• Entered orthodontic contracts.
• Opened and closed daily reports.
• Created a positive office environment for patients and team.

After resigning, Braces By Burris changed ownership and is now owned by Westrock Orthodontics.