Brittiany Pool
SUMNER,IL
Summary
Proven achiever in boosting sales and customer satisfaction, I excelled at Sydenstricker Nobbe Partners by leveraging my expertise in customer engagement and persuasive communication. Skilled in purchase recommendations and payment processing, I significantly enhanced product sales and streamlined production processes at AgReliant Genetics, demonstrating a strong blend of hard and soft skills.
Overview
15
15
years of professional experience
Work History
Retail Sales Representative
Sydenstricker Nobbe Partners
11.2021 - Current
- Maintained awareness of competitors'' offerings to provide informed comparisons when assisting customers with purchase decisions.
- Boosted customer satisfaction by providing exceptional product knowledge and personalized recommendations.
- Increased sales by offering advice on purchases and promoting additional products.
- Remained informed and updated on current promotions and sales, security protocols, exchange policies and payment policies.
- Utilized persuasive communication skills to encourage undecided customers toward making confident purchases.
- Collaborated with team members to achieve collective sales goals and deliver outstanding customer service experiences.
- Assisted customers in navigating the store layout, efficiently locating desired products for prompt purchasing decisions.
- Generated brand awareness and positive product impressions to increase sales.
- Contributed to a welcoming store environment by maintaining cleanliness, organization, and up-to-date visual displays.
- Recommended merchandise to customers based on needs and preferences.
Production
AgReliant Genetics
10.2009 - 11.2021
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Used [Technology Resource] to record all production activities.
- Collaborated with other departments to address production issues promptly, minimizing production delays.
- Managed team of [Number] production associates, overseeing productive production processes and meeting all deadlines.
- Attended meetings to understand shift production schedule.
- Read and understood work orders from production management.
- Optimized inventory management, reducing material shortages and production delays.
- Enhanced production efficiency by streamlining assembly line processes.
- Processed materials to meet daily production schedules.
Education
Bachelor of Science - Dairy And Beef Cattle
Southern Illinois University, Carbondale
Carbondale, IL05.2011
Associate of Science - Pre Vet
Wabash Valley College
Mt Carmel Illinois05.2009
Skills
- Customer Engagement
- Purchase Recommendations
- Product Sales
- Payment Processing
Timeline
Retail Sales Representative
Sydenstricker Nobbe Partners
11.2021 - Current
Production
AgReliant Genetics
10.2009 - 11.2021
Bachelor of Science - Dairy And Beef Cattle
Southern Illinois University, Carbondale
Associate of Science - Pre Vet
Wabash Valley College
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