Diego Rodriguez
Retail Sales Representative
Los Angeles,CA
Summary
Dynamic and adaptable retail sales representative with hands-on experience in customer service, sales goal achievement, and operational support in a fast-paced retail environment. Skilled at enhancing the customer experience, meeting sales targets, and maintaining a clean, organized store environment. Bilingual in English and Spanish, with a passion for technology and a strong drive to learn and excel in retail sales.
Overview
1
1
year of professional experience
Work History
Retail Sales Representative
Premium Retail Services Inc
11.2024 - 01.2025
- Successfully sold new phones and accessories, representing all three major postpaid carriers: Verizon, AT&T, and T-Mobile.
- Cold-approached potential customers on the sales floor, effectively pitching products and promotions to drive sales.
- Provided excellent customer service, addressing questions and concerns while tailoring solutions to individual needs.
- Processed transactions, including phone purchases and accessory sales, and occasionally cashiered at Walmart as needed.
- Handled inventory management tasks, such as unlocking secured walls to access high-value accessories.
- Maintained a professional sales presence within Walmart, consistently meeting daily and weekly sales goals.
Retail Sales Representative
Metropcs Authorized Dealer
07.2024 - 09.2024
- Achieved and exceeded store sales and service goals by employing targeted sales techniques and a customer-focused approach.
- Provided comprehensive customer service, including troubleshooting issues, addressing product-related questions, and resolving complaints.
- Completed transactions efficiently for new and returning customers, ensuring a smooth and positive experience.
- Maintained store cleanliness and a visually appealing environment, contributing to a welcoming shopping atmosphere.
Education
High School Diploma -
Bell Senior High School
Bell Gardens, CA 05.2001 -
Skills
Customer assistance
Visual merchandising
Customer engagement
Brand awareness
Sales and Customer Service Cross-Selling Expertise
Attention to Detail Technical Troubleshooting
Proficient with POS systems Customer Retention
Product Knowledge Mastery Bilingual Communication
Customer Retention
Timeline
Retail Sales Representative
Premium Retail Services Inc
11.2024 - 01.2025
Retail Sales Representative
Metropcs Authorized Dealer
07.2024 - 09.2024
High School Diploma -
Bell Senior High School
05.2001 -