Jose Benett Vázquez
Homestead,FL
Summary
Proven Retail Sales Representative at Metro by T-Mobile, adept in consultative selling and customer engagement, boosted sales through strategic upselling and product knowledge. Excelled in creating positive shopping experiences, enhancing customer loyalty. Skilled in POS system operations and teamwork, consistently met sales goals by identifying customer needs and leveraging technology sales techniques.
Overview
2
2
years of professional experience
Work History
Retail Sales Representative
Metro by T-Mobile
10.2022 - Current
- Increased sales by offering advice on purchases and promoting additional products.
- Generated brand awareness and positive product impressions to increase sales.
- Welcomed customers and provided assistance in locating and purchasing products.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Recommended merchandise to customers based on needs and preferences.
- Greeted customers and helped with product questions, selections, and purchases.
- Answered questions about store policies and addressed customer concerns.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Managed efficient cash register operations.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Education
High School Diploma -
Héroes Del Moncada
Cuba07.2017
Skills
- Purchase Recommendations
- Tecnologhy sales techniques
- Retail transactions processing
- Product Promotions
- Consultative Selling
- Product Sales
- Upselling strategies
- Store maintenance
- POS Systems
- Customer Assistance
- Order Processing
- Customer Service
- POS System Operation
- Customer Engagement
- Cash Handling
- Suggestive Selling
- Stocking and Receiving
- Conflict Resolution
- Customer Needs Assessment
- Problem-Solving
- Sales Goals Attainment
- Policy and Procedure Adherence
- Relationship Building
- Retail Sales
- POS system operations
- Product Knowledge
- Teamwork and Collaboration
- Flexible Schedule
- Sales trends
Music Production
Music production is my passion and a space where I’ve developed both technical and creative skills. I enjoy working with advanced music production software, such as DAWs (Digital Audio Workstations), where I explore complex tools to create and refine sounds. My approach to music production goes beyond just mastering technology; I love combining creativity with technical precision, experimenting with effects, mixing, and arrangements to bring unique musical ideas to life. This hobby has allowed me not only to master specialized software but also to enhance my creative abilities and refine my capacity to translate abstract ideas into well-executed, concrete compositions.
Languages
English
Professional Working
Spanish
Native or Bilingual
Software
I excel in using advanced software, quickly mastering tools to optimize workflows and solve complex problems My expertise lies in identifying effective solutions and leveraging software features to achieve goals efficiently
Timeline
Retail Sales Representative
Metro by T-Mobile
10.2022 - Current
High School Diploma -
Héroes Del Moncada
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